Beth Leahy
London
Summary
Dynamic food server with a strong work ethic and outstanding customer support, honed at many fine dining establishments. Expert in safe food handling and enhancing customer purchases, I excelled in upselling and managing large parties, consistently elevating guest satisfaction and fostering positive relationships. Committed to delivering exceptional dining experiences.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Server
Holiday Inn Waterfront Peterborough
05.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple outdoor and indoor tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Food Server
Montanas Cookhouse BBQ & Bar
2022 - 2022
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Food Server
The London Club
2021 - 2022
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners departure.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Handled customer complaints with empathy and professionalism, restoring satisfaction swiftly.
Skills
- Strong work ethic
- Outstanding customer support
- Safe food handling
- Skilled in enhancing customer purchases
- Multitasking and organization
- Positive and professional
Languages
English
Full Professional
Certification
First Aid/AED
Mental Health First Aid
Smart Serve Certificate101216431035
Timeline
Server
Holiday Inn Waterfront Peterborough
05.2022 - 09.2022
Food Server
Montanas Cookhouse BBQ & Bar
2022 - 2022
Food Server
The London Club
2021 - 2022
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