Bessem Karoui
Toronto,ON
Summary
LinkedIn: /in/bessem-karoui/ Business Analyst Results-driven Business Analyst with 3+ years of expertise in ERP system integration. Demonstrated leadership in steering international cross-functional teams to deliver sophisticated software solutions for clients across Europe, spanning early startups to Global 500 companies. Versatile experience across utilities, services, e-commerce, and manufacturing, with previous exposure to Pharmaceutical and Automotive industries
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
SAMSA-IT
06.2020 - Current
- Documented, tested, and validated ERP functionalities, leading to a 30% reduction in post-implementation issues and support requests
- Spearheaded stakeholder sessions for requirements gathering, capturing and
- Conducted end user training sessions, offering continuous sup
Product Owner
SAMSA-IT GmbH
06.2022 - 07.2023
- Leading ERP (Odoo) implementation partner in Europe
- Providing IT consulting and helping companies in digital transformation across Europe
- Successfully led ERP system implementations for 5 B2B clients, including a Global 500 company
- Led cross-functional, cross-cultural teams of up to 10 members, including developers,
- Conducted user research to implement customer feedback-driven changes
Education
Master of Science -
National Engineering School of Bizerte
2019
Pre-Engineering Degree -
Preparatory School of Monastir Tunisia
2016
Skills
Requirement Gathering, Business Analysis, Stakeholder Management, Agile Project Management, User Acceptance
Microsoft office, Microsoft Excel, ODOO ERP, Confluence,
Cross functional Leadership, Communication, Analytical Mindset and Problem solving skills
Accomplishments
- Certifications: Professional Scrum Master I (PSMI), SAFe 6.0
Certification
Professional Scrum Master I (PSMI) June 2021
Certified SAFe 6 Agilist November 2023
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Product Owner
SAMSA-IT GmbH
06.2022 - 07.2023
Business Analyst
SAMSA-IT
06.2020 - Current
Master of Science -
National Engineering School of Bizerte
Pre-Engineering Degree -
Preparatory School of Monastir Tunisia
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