Bertha Gomez
Los Angeles,CA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Emmanuel Medical Corp.
10.2017 - Current
- Interviews patients and measures vital signs, including pulse rate, temperature, blood pressure, weight, and height; records information on patients' charts
- Prepares treatment rooms for patient examinations
- Drapes patient with coverings and positions instruments and equipment
- Hands instruments and materials to doctor, as directed
- Cleans and sterilizes instruments
- Inventories and orders medical supplies and materials
- Gives injections or treatments and performs routine laboratory tests
- Inputs data into computer to maintain office and patient records
- Assists doctor with charting
- In charge of audits.
- Performs venipunctures, EKG's, vital signs, blood draws, and injections
- Preps patient for examination and treatment, and assists during minor office procedures
- Prepares exam and treatment rooms (instrument preparation and sterilization, prescription refills, faxing, and filing)
- Experience with Annual Health Assessments and Prior Auth.
- Educated patients on treatment plans and medication adherence
- Trained new staff on office protocols and best practices
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sales Associate
Torgom Vintage Store
08.2016 - 08.2017
- Delivered exceptional customer service, ensuring a positive shopping experience for all patrons.
- Managed inventory levels, conducting regular stock assessments and replenishment as needed.
- Trained new staff on sales techniques and store procedures to enhance team performance.
- Developed product displays that increased merchandise visibility and customer engagement.
- Analyzed customer feedback to improve service delivery and address concerns effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Crew Member
Original Tommys
07.2015 - 03.2016
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and sanitation.
- Assisted in training new crew members, fostering teamwork and enhancing operational efficiency.
- Collaborated with team to streamline order preparation processes, reducing wait times for customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Shift Leader
McDonald's
08.2012 - 06.2015
- Supervised team during high-volume shifts to ensure efficient service and quality standards.
- Trained new employees on operational procedures and customer service excellence.
- Coordinated inventory management to minimize waste and optimize stock levels.
- Implemented scheduling adjustments to meet peak demand and enhance staff productivity.
- Monitored food safety practices, ensuring compliance with health regulations and company policies.
- Trained new employees and delegated daily tasks and responsibilities.
Education
No Degree - Criminal Science
Glendale Community College
Glendale, California, CAMedical Assistant - Medical Assistant
American Career College
CA07-2017
High School Diploma -
Edward E Roybal Lerning Center
Los Angeles, CA01-2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Electronic health records
- CPR
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Fluent in [English & Spanish]
- Inventory management
- Professional bedside manner
Certification
CPR certified, HIPAA, Phlebotomy.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant
Emmanuel Medical Corp.
10.2017 - Current
Sales Associate
Torgom Vintage Store
08.2016 - 08.2017
Crew Member
Original Tommys
07.2015 - 03.2016
Shift Leader
McDonald's
08.2012 - 06.2015
No Degree - Criminal Science
Glendale Community College
Medical Assistant - Medical Assistant
American Career College
High School Diploma -
Edward E Roybal Lerning Center