BERTHA ALVAREZ
SAN DIEGO
Summary
Hardworking and passionate eager to secure entry-level PA position.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Amazon
- Current
- Trained and developed skills throughout my designated area, Shipdock, and successfully mastered each of the sub-areas within at a fast pace; Such as Problem Solve, Palletizer, Water spider, & CPT.
Process Guide
Amazon
04.2022 - Current
- With this position, I have been able to coordinate, monitor, guide and even lead my fellow associates during operations as well as supported my direct uplines in order to meet business demands, guest's, & associate's satisfaction
- Not to mention to have developed even more skills and my leadership experience.
Trainer Ambassador
Amazon
01.2022 - Current
- Have Had the privilege to not only train new hires in my area, Shipdock, but also train incoming/external managers as well; meanwhile acquiring licenses for PIT, GTDR, RWC4 V5, & have obtained my ZUKEY for new permissions for FLOW DESK & as a PG at FLOW DESK I invented a new position and I called FLOW MOBILE
Education
High School Diploma -
CENEVAL
Tijuana, Baja California, Mexico04.2015
Skills
- Organized
- Problem Solve
- Team Building
- Determined
- Focused
- Process Improvement
- Understanding
- Bilingual
- Customer Service
- Good Listening
- Coaching
- Training
Additional Information
Having good communication & working as a team is that we can achieve objectives, meet the needs of the company thus achieving customer satisfaction.
Operating Systems
- Excel
- Windows
- Microsoft Office
- Outlook
- Word
- STEM
- Visualization Map
- MMA
- Vista
- Roboscout
- Troubleshoot
- Foresight
- Training/Development
Timeline
Process Guide
Amazon
04.2022 - Current
Trainer Ambassador
Amazon
01.2022 - Current
Fulfillment Associate
Amazon
- Current
High School Diploma -
CENEVAL
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