Bert Zhen
Niagara Falls
Summary
Driven and collaborative professional with a proven track record at Niku and educational facilities. Through these institutions, I fostered my ability in quality assurance, being adaptable to change (via assignment scheduling, waiting tables, etc), working in fast paced environments, and ensuring high standards of service and teamwork being consistently achieved.
Overview
3
3
years of professional experience
Work History
Restaurant Busser
Niku Japanese BBQ and Grill
2024.07 - 2024.09
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Holiday Fundraiser Assistant
Stamford Collegiate
2021.11 - 2022.01
- Planned and implemented fundraising events.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Organized and kept track of inventory within the holiday store.
Education
Bachelor's of Honour's Art's And Business - Legal Studies
University of Waterloo
University Of Waterloo 200 University Avenue West 08.2027
High School Diploma -
Stamford Collegiate
Niagara Falls, ON08.2022
Skills
- Excellent teamwork
- Adaptable to change
- Flexible schedule availability
- Quality Assurance
- Team Collaboration
- Project Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets for a variety of fundraisers and educational purposes.
- Achieved class/school recognition by introducing applications such as Canva, and other forms of online graphical creation tools.
- Efficiently collaborated with a team of 4 - 6 Servers/Bussers to finish stressful dinner rushes
AWARDS:
Award of Excellence (90% - 95% GPA) (Sept. 2022)
Several time re-occurring Honour Roll (2018 - 2022)
Interests
- Proactive chess player of 3 - 4 years (1300 Elo on Chess.com)
- Rubik's cube solver (interested in future competitions)
- Social Media Organizer (proficiency in communication apps such as Discord)
Timeline
Restaurant Busser
Niku Japanese BBQ and Grill
2024.07 - 2024.09
Holiday Fundraiser Assistant
Stamford Collegiate
2021.11 - 2022.01
Bachelor's of Honour's Art's And Business - Legal Studies
University of Waterloo
High School Diploma -
Stamford Collegiate
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