Bernie Brown
Modesto,CA
Summary
Dynamic Food and Beverage Director with twenty six years experience. Strong collaborator with a commitment to food safety compliance. Proven track record of optimizing operations, enhancing culinary offerings, and driving customer satisfaction. Excelling in labor management and cost control. Strong focus on team leadership, adaptable to changing needs, and committed to achieving results. Expertise in budgeting, inventory control, and staff training.
Overview
26
26
years of professional experience
Work History
Food and Beverage Director
Spring Creek Golf and Country Club
Ripon, CA
07.2024 - Current
- Optimized labor costs by monitoring staffing levels based on business needs and adjusting schedules accordingly for maximum efficiency.
- Collaborated with executive chefs to create seasonal menus, incorporating trends while maintaining brand consistency.
- Managed successful special events, including weddings and corporate functions, ensuring seamless execution from planning to completion.
- Increased guest loyalty by consistently providing exceptional service standards and memorable dining experiences.
- Mentored junior team members, fostering a positive work environment that promoted professional growth and employee retention.
- Developed unique events and special promotions to drive sales.
Market Direct Operations Manager
Home Depot
Tracy, CA
11.2021 - 07.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Transportation Supervisor
McLane Food Services
Tracy, CA
02.2019 - 11.2021
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
Food and Beverage Manager
Spring Creek Golf and Country Club
Ripon, CA
07.2013 - 02.2019
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely..
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
General Manager
Mike's Roadhouse Bar and Grill
Modesto, CA
05.1999 - 12.2012
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
Skills
- Food and beverage operations
- Labor management
- Sanitation standards
- Banquet operations
- Food safety compliance
- Supply ordering and management
- Menu development
- Fine-dining expertise
- Cost control
- Catering coordination
- Vendor negotiations
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food and Beverage Director
Spring Creek Golf and Country Club
07.2024 - Current
Market Direct Operations Manager
Home Depot
11.2021 - 07.2024
Transportation Supervisor
McLane Food Services
02.2019 - 11.2021
Food and Beverage Manager
Spring Creek Golf and Country Club
07.2013 - 02.2019
General Manager
Mike's Roadhouse Bar and Grill
05.1999 - 12.2012