Bernice M. Casoa
Bakersfield
Summary
Highly organized and detail-oriented professional seeking a challenging role. Committed to optimizing operational efficiency and ensuring a seamless workflow. Eager to contribute to the team’s success and support Amazon’s dedication to delivering except Experienced warehouse professional prepared for this role with strong track record in logistics and inventory management. Focused on team collaboration and achieving results, with flexible approach to changing needs. Reliable, efficient, with skills in order picking, packing, forklift operation, and maintaining safe work environment. Known for strong work ethic and problem-solving abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Warehouse Associate/Delivery Station Associate
DCW8
01.2024 - Current
- UTR:
- Problem solve, dwells/racks, hazmat: ensured accurate labeling, carefully handled hazmat shipments, and maintained efficiency to prevent errors in the shipping process
- Conducted various audits including Smart Stow, FSFA, and QUIPS, to ensure compliance and operational efficiency
- Monitored operational flow using SCC to ensure smooth and efficient processes
- TDR Certified
- OTR:
- Managed traffic control to ensure safe and efficient vehicle movement
- Conducted vehicle safety audits to support compliance and ensure operational safety
Administration Assistant
Phoenix Roofing & Solar
01.2019 - 01.2023
- Tracked OSHA required training, ensuring all roofers completed necessary safety training to comply with regulations
- Maintained expense accounts, using Quickbooks to keep track of all company expenses
- Organized and coordinated owners’ meetings and arranged staffing to ensure smooth operations
- Developed and implemented strategies for promoting the company to attract new customers
- Acted as the main point of contact for customers to address their needs and improve satisfaction
- Followed up on outstanding payments to ensure timely collection of funds owed to the company
Community Service Officer
Stockton Police Department
01.2016 - 01.2018
- Enforced laws and reported incidents involving nonviolent offenses
- Provided citations for various violations, including vehicle registration issues
- Aided in reporting and documenting vehicle accidents
- Responded to incidents of home robberies, break-ins, and thefts under $1000 dollars for both residential and commercial properties
- Aided police officers with traffic management during incidents and events
- Promoted positive community relations by attending various events as a representative of the police department
- Responded to and processed found property calls, logging details and filing required reports for further action
Telecommunication -911 Dispatch
Stockton Police Department
01.2013 - 01.2016
- Responded to incoming emergency calls
- Assessed whether the call required police dispatch, fire, or ambulance assistance
- Focused on prioritizing police dispatch based on the urgency of the situation
- Performed telecommunication and networking business evaluations
- Monitored Police and Fire radios to provide assistance to responding personnel
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories
- Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety
- Assessed emergency requests and made quick judgment calls to determine appropriate action
- Increased situational awareness among responding units through timely updates on evolving incident conditions
Education
HS Diploma - undefined
Lincoln High
Stockton, CaSkills
- Heavy lifting
- Loading and unloading
- Pallet jacking
- Warehouse organization
- Customer service
- Office administration
- Data entry
- Computer skills
- Administrative support
- Critical thinking
- Strong problem solver
- Scheduling
- Works Well Under Pressure
- Active listening
- Teamwork and collaboration
- Decision-making
- Typing speed
- Stress tolerance
- Problem-solving
Certification
- Professional Certificate
- Typing Certificate -68 WPM
Timeline
General Warehouse Associate/Delivery Station Associate
DCW8
01.2024 - Current
Administration Assistant
Phoenix Roofing & Solar
01.2019 - 01.2023
Community Service Officer
Stockton Police Department
01.2016 - 01.2018
Telecommunication -911 Dispatch
Stockton Police Department
01.2013 - 01.2016
HS Diploma - undefined
Lincoln High
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