Bernice Mwabi
Scarborough,Canada
Summary
Highly motivated professional with a strong passion for food, customer service, and working with the public. Proven record of providing excellent service in a timely and efficient manner. Excellent communication skills, able to work in a fast-paced environment and handle multiple tasks simultaneously. Dedicated and customer-focused worker committed to providing excellent customer service and ensuring satisfaction. Skilled in taking orders and serving food and drinks. Possesses excellent communication and interpersonal skills with a proven ability to work well with the public.
Overview
3
3
years of professional experience
Work History
Server Assistant
TABULE
11.2022 - 08.2024
- Maintained a clean and organized work environment throughout shift by wiping down tables, sweeping floors, and restocking supplies.
- Ran food and beverages to tables, interacting to make guests feel welcome.
- Provided friendly and attentive customer service to ensure a pleasant dining experience.
- Remained professional under pressure during peak business hours.
- Assisted with setting up special events within the restaurant when needed.
- Collaborated with other staff members to ensure a fast and efficient workflow.
- Assisted servers and bartenders with orders and refilling drinks.
- Utilized time management skills to make sure that all tasks were completed before end of shift.
- Performed tasks to keep common areas and dining areas presentable throughout day.
- Delivered food items to customers in a timely and accurate manner.
- Collaborated with team members on various tasks throughout the day.
- Restocked beverages and other necessary items in order to keep bar area stocked at all times.
- Managed and served approximately 50-100 customers per shift.
- Trained new employees on restaurant procedures including customer service techniques.
- Maintained cleanliness and organization in a restaurant seating 50+ guests.
Camp Counselor
CASMA CAMP
07.2021 - 08.2021
- Utilized patience and understanding when dealing with challenging behavior from campers.
- Showed leadership skills by motivating campers to participate in team building activities.
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Managed multiple tasks simultaneously while supervising large groups of children.
- Created an inclusive environment for all campers regardless of age, gender or race.
- Remained calm in emergencies and stressful situations.
- Organized and explained rules for various team games and activities.
- Maintained positive relationships with parents and guardians through regular updates on their child's progress at the camp.
- Ensured safety protocols were followed at all times during activities both inside and outside of the facility.
Education
High School Diploma -
Humber College
Toronto, ON10-2025
Skills
- Beverage Preparation
- Positive and Friendly Attitude
- Teamwork and Collaboration
- Clear Communication
- Safe Food Handling
- Customer Service
- Responsible and Trustworthy
- Active Listening
- Professionalism
- Creative mindset
- Program and activity planning
- Positive engagement
- Time management
- Problem-solving
- Group Leadership
Languages
Bilingual in English and French
Timeline
Server Assistant
TABULE
11.2022 - 08.2024
Camp Counselor
CASMA CAMP
07.2021 - 08.2021
High School Diploma -
Humber College
Similar Profiles
Andrea PavanAndrea Pavan
Waitress at TabuleWaitress at Tabule
ABDALLA ABDALLAABDALLA ABDALLA
Line Cook at Tabule Bayview VillageLine Cook at Tabule Bayview Village
Parimal PatilParimal Patil
Server at Tabule Middle Eastern CuisineServer at Tabule Middle Eastern Cuisine
Steven RadicsSteven Radics
Bible Study Camp Counsellor at Praise Christian Family Church (PCFC)Bible Study Camp Counsellor at Praise Christian Family Church (PCFC)
Daniel HrynisakDaniel Hrynisak
Accounts Payable/Accounts Receivable Clerk at Heritage FordAccounts Payable/Accounts Receivable Clerk at Heritage Ford