Bernice Gutierrez
Costa Mesa
Summary
Finance professional prepared to bring expertise in managing receivables and ensuring accurate financial records. Proven track record in optimizing billing procedures and maintaining strong client relationships. Known for collaborative efforts and reliable adaptability to changing financial landscapes. Key skills include reconciliation, dispute resolution, and proficiency in accounting software.
Overview
7
7
years of professional experience
Work History
National Account Specialist
Tricon American Homes
09.2024 - Current
- Maintained meticulous records of all collections activities, ensuring transparency and accountability in customer communications.
- Reduced accounts receivable days outstanding, optimizing billing and collections efforts.
- Coordinated eviction processes, ensuring compliance with legal regulations and company policies.
- Analyzed case files to determine eligibility for eviction proceedings, enhancing accuracy of documentation.
Accounts Receivable Specialist
24 Carrots Catering And Events
11.2021 - 09.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
- Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
Client Service Representative
Bank Of America
02.2019 - 06.2021
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Connected with clients through consultative sales strategies to understand and address requirements.
- Maintained detailed records of client interactions, allowing for better understanding of needs and preferences for future engagements.
- Consistently met or exceeded performance metrics while juggling multiple tasks effectively under tight deadlines.
Education
Associate of Science - Business Administration And Management
Orange Coast College
Costa Mesa, CA04-2024
Skills
- Excellent Communication
- Time Management
- Invoice Processing
- Financial software
- Customer Assistance
- Teamwork Abilities
- Credit and collections
- Aging reports analysis
Timeline
National Account Specialist
Tricon American Homes
09.2024 - Current
Accounts Receivable Specialist
24 Carrots Catering And Events
11.2021 - 09.2024
Client Service Representative
Bank Of America
02.2019 - 06.2021
Associate of Science - Business Administration And Management
Orange Coast College