Bernice Appiah
Winnipeg,Canada
Summary
Responsible, resilient with a pleasant, positive and calm demeanor
Diligent with solid background in production processes and hands-on involvement in assembly line operations. Known for ensuring product quality and maintaining safety standards. Demonstrates proficiency in machine operation and teamwork.
Overview
16
16
years of professional experience
Work History
Baker
Hotel Fort Garry
01.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
Production Team Member
Bento Nouveau
03.2023 - 12.2023
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Loaded and unloaded materials and assemblies weighing as much as 50 pounds.
- Set up, operated and maintained production machinery.
- Achieved timely production targets by effectively managing time and resources within the team.
- Collaborated with team members to assemble high-quality products on time, meeting customer specifications.
- Ensured product quality by conducting thorough inspections at various stages of the production process.
Baker and Cook
KT Bakes and Cakes
08.2019 - 09.2022
- Cooked and baked under strict hygienic and safety standards.
- Operated variety of commercial kitchen equipment.
- Worked with clients to create menu for events.
- Prepared variety of dishes which includes steam, boil, fry, broil, grill and bake.
- Baked birthday, wedding and special occasion cakes.
- Baked assorted savory and sweet pastries.
- Hired and Trained staff to manage orders.
- Successfully run this business for over 2 years from mainly customer referrals.
Store Operator
Store Operator
01.2010 - 09.2022
- Managed wholesale and retail merchandise store in an extremely busy market environment.
- Coordinated with factories directly for timely delivery of merchandise.
- Received and verified delivery of merchandise in a safe manner.
- Handled significant payment transactions in cash and mobile money.
- Trained and hiring staff to assist in store.
- Created schedule for under 10 staff members.
- Managed marketing, sales and promotional events.
- Attended to customer needs and modeled appropriate problem solving skills.
- Oversaw an overall safe and healthy environment for staff and customers.
Education
College Diploma - Baking Foundations
Assiniboine Community College
Winnipeg, MB12-2023
High School Certificate - Visual Arts
St Mary's Senior High School
Ghana06-2004
BBA - Human Resources Management
Methodist University
Ghana04-2007
Food Handler Certification, Canada
SafeCheck Workplace Safety Training
Winnipeg, MB01-2023
Skills
- Exceptional Customer care skills
- Manages inventory efficiently
- Organized and detailed oriented
- Ability to learn quickly
- Exceptional communication skills
- Listening skills and ability to problem-solve
- Mindful of an overall safe and clean business environment
Timeline
Baker
Hotel Fort Garry
01.2024 - Current
Production Team Member
Bento Nouveau
03.2023 - 12.2023
Baker and Cook
KT Bakes and Cakes
08.2019 - 09.2022
Store Operator
Store Operator
01.2010 - 09.2022
College Diploma - Baking Foundations
Assiniboine Community College
High School Certificate - Visual Arts
St Mary's Senior High School
BBA - Human Resources Management
Methodist University
Food Handler Certification, Canada
SafeCheck Workplace Safety Training
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