Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Berneice Rodriguez

Rialto

Summary

Detail-oriented team player with strong organizational abilities seeking a full-time position that presents professional challenges. Excel at handling multiple projects simultaneously with precision and efficiency. Goal is to contribute positively to a dynamic work environment where skills can be put to good use.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Records Coordinator

Wollborg Michelson/ Blue Shield of California
11.2024 - 04.2025
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Kept accurate log of requests for medical information and records.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Identified new methods to optimize medical records management.
  • Collaborated with healthcare providers to ensure accurate documentation of patient diagnoses and treatments.
  • Improved patient care by accurately maintaining and updating medical records in a timely manner.
  • Facilitated smooth departmental operations by maintaining organized filing systems for both physical and digital documents.
  • Ensured data accuracy by performing regular audits of electronic and paper-based medical records.
  • Managed sensitive patient information securely while responding promptly to authorized requests for access or copies of records when necessary.
  • Implemented an efficient system for tracking release of information requests, reducing response times.
  • Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality and privacy.
  • Coordinated with external agencies for accurate billing and insurance claims processing based on updated medical records.
  • Monitored compliance with state regulations governing medical record keeping practices regularly identifying areas requiring attention.
  • Followed up with medical staff regarding missing information in patient records.

Administrative Assistant

Volunteers of America
04.2024 - 07.2024
  • Filing and assisting other office staff when required
  • Prepares client and worker folders, record files and general filing of records and documents
  • Coordinates staff training and administrative events
  • Participate and assist in organized functions and events
  • Database entry as directed
  • Orders office supplies, type, create, and mail correspondence
  • Answers telephone, emails and replies to questions accordingly
  • Maintains information and/ or operational documents
  • Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public

Medical Records Expeditor

QTC Management VA Services
08.2022 - 10.2023
  • Under direct supervision, the Medical Records Expeditor is responsible for completing routine medical records office work such as scanning, organizing and filing medical documents
  • Communicates with government agencies, regional offices, and QTC personnel to obtain and/ or send medical records data
  • Essential duties and responsibilities, and other projects as assigned
  • Review the case management system to identify outstanding reports and diagnostic results
  • Communicate with 100+ medical offices and diagnostic facilities to obtain reports
  • Upload diagnostic results received to the case management system
  • Appropriately process Date and First Draft (DFD) signed reports in the case management system
  • Prioritize all requests from the client to expedite the delivery of a case
  • Proactively notify Quality Assurance (QA's) regarding the availability of uploaded and signed reports for high-priority cases
  • Process faxes received

Office Assistant

Children & Family Services
03.2021 - 08.2022
  • Enter and process information according to departmental process and procedure.
  • Enroll clients in referral programs and services with knowledge of C-IV.
  • Schedule and make appointments over the phone.
  • Prepare CFS forms for clients and Social Workers. (CFS 13.5, 90, 66, 309H, Surf 234, 738, ICWA. Etc.
  • Request and accept records and other information from a variety of sources: Medical reports, Police reports, Autopsy reports, court reports, DOJ, etc.
  • Input and maintain data.
  • Input court reports. 6.7.
  • Provide clients with information regarding policies and procedures.
  • Analyze and resolve concerns using multiple systems.
  • Daily computers use such as: Word, Excel, fiscal tasks, scanning, Jnet, CMS, etc.
  • Gather financial, family or personal information from the public over the phone or in-person.
  • Monitor supervised visitation between families.
  • Interview clients to assess needs and provide assistance; identify barriers to accept help; provide information and assistance in the completion of forms on behalf of clients.
  • Respond to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
  • Performed routine data entry or document management.

Education

GED -

American Career College
Ontario, CA
10.2021

Skills

  • Proficient in medical terminology
  • Patient information gathering
  • Management of protected health data
  • Effective verbal communication
  • Detail-oriented learner
  • Document organization
  • Proficient in managing multiple tasks
  • Administrative assistance
  • Electronic health record proficiency
  • Experienced in software utilization
  • Effective problem solver
  • Appointment coordination
  • Results-driven under deadlines
  • Effective communication
  • Time management expertise
  • Interpersonal skills enhancement
  • Empathy and compassion display
  • Interpersonal and written communication
  • Administration and management
  • Continuous improvement management
  • Teamwork
  • Problem-solving
  • Healthcare administrative support

Certification

Medical Assistant Certification

Timeline

Medical Records Coordinator

Wollborg Michelson/ Blue Shield of California
11.2024 - 04.2025

Administrative Assistant

Volunteers of America
04.2024 - 07.2024

Medical Records Expeditor

QTC Management VA Services
08.2022 - 10.2023

Office Assistant

Children & Family Services
03.2021 - 08.2022

GED -

American Career College

Similar Profiles

CREATE PROFILE
Berneice Rodriguez