Bernardo Gimenez

Strategic Sales and Client Acquisition: Spearheaded the implementation of dynamic sales strategies, leading to the acquisition of prominent clients within the designated territory. Expertly navigated both direct and indirect sales channels to secure partnerships with key players in the tech and telecommunications sectors.

Business and Marketing Insights: Utilized extensive knowledge in business and marketing to craft compelling briefs and pitches tailored to meet the specific needs of potential clients. This approach was instrumental in securing new projects and expanding our client base.

Revenue Growth and Product Sales: Drove substantial revenue increases and bolstered new product sales, focusing on Opensignal’s primary clientele - mobile and fixed telecom operators. Demonstrated adeptness in identifying and capitalizing on market opportunities to boost Opensignal’s financial performance.

Account Management Excellence: Implemented effective account management tactics to sustain and expand our business with existing clients. My approach was centred on understanding client needs and delivering beyond expectations, ensuring long-term business relationships.

Cross-Functional Collaboration: Played a pivotal role in positioning Opensignal across the Americas and APAC regions by collaborating with diverse teams. This teamwork ensured a cohesive and successful market strategy, aligning with overall corporate goals.

C-Level Engagement: Excelled in identifying and fostering relationships with key C-level executives within our target customer base. My ability to connect and engage with these high-level stakeholders was crucial in establishing trust and opening doors for future business opportunities.

Business Relationship Development: Mastered the art of nurturing solid and productive relationships with new and existing clients. This skill was vital in driving sales activities and achieving substantial growth in Opensignal's chosen markets.

Innovative Solution Sales: Possess significant experience in selling innovative, consultative solutions to telecom operators. My expertise lies in utilizing both direct and indirect sales models to effectively pitch and deliver cutting-edge solutions resonating with the unique needs of each operator.

Growth Strategy and Execution: Devised and implemented a comprehensive growth strategy, aimed at achieving both financial success and high levels of customer satisfaction. This dual-focused approach contributed significantly to the company’s market positioning, particularly in engagements with major tech firms.

Client Relationship Management: Skilfully maintained and enhanced relationships with existing B2B clients while actively identifying and pursuing new prospects in my assigned territory. Demonstrated consistent success in nurturing client relationships, contributing to sustained business growth.

Product and Service Promotion: Effectively promoted the company’s offerings, aligning them with client objectives to ensure a value-driven approach. Demonstrated adeptness in understanding and anticipating client needs, leading to more targeted and successful product and service propositions.

Contract Management and Compliance: Prepared and managed sales contracts, ensuring full compliance with legal standards and guidelines. My meticulous attention to detail in this area guaranteed smooth, risk-free transactions and reinforced the company’s reputation for reliability.

Post-Sale Support and Relationship Building: Provided reliable and trustworthy after-sales support, laying the foundation for long-term relationships with both new and existing clients. My commitment to post-sale customer care played a crucial role in customer retention and satisfaction.

Client Needs Analysis and Solution Identification:Excelled in analyzing client needs to identify optimal coverage solutions. My proficiency in creating tailored policy quotes and solutions catered specifically to client requirements, thereby enhancing customer experience and satisfaction.

Sales Performance Analysis: Masterfully prepared comprehensive reports on sales and customer relations, showcasing an analytical approach to evaluating the team’s performance on a monthly, quarterly, and annual basis. This data-driven strategy was instrumental in identifying areas for improvement and celebrating successes.

Customer Feedback Management: Proactively identified and thoroughly investigated customer complaints and service suggestions. My commitment to understanding and resolving customer issues not only improved client satisfaction but also provided valuable insights for service enhancement.

Resource Development and Maintenance: Spearheaded the development and regular updating of support materials, ensuring that all sales associates had access to current and effective tools and information. This initiative was key in maintaining high standards of sales proficiency and knowledge.

Sales Team Coaching and Support: Dedicated to coaching and supporting both new and existing sales associates, fostering a collaborative and knowledgeable sales environment. My leadership in this area enhanced team skills, morale, and overall performance.

Promotional Sales Initiatives: Actively promoted sales by personally demonstrating merchandise and products to key clients, including government institutions and large corporations. This hands-on approach in high-stakes environments underscored my ability to engage with and persuade major clients.

Operational Management: Efficiently performed store opening and closing procedures, ensuring operational excellence. My meticulous attention to these critical aspects of store management ensured a smooth, efficient, and secure operational environment.

Comprehensive Departmental Oversight: Senior Management Oversight: Entrusted with the comprehensive oversight of high-level financial, operational, and human resources departments. In this pivotal role, I ensured seamless integration and efficient management of these key areas, aligning them with the overall strategic direction of the business. My leadership fostered a culture of excellence and accountability across all senior management functions.

Strategic Business Planning: Crafted and executed robust business strategies and plans, aligning them meticulously with both short-term and long-term organizational objectives. My strategic foresight was pivotal in steering the company towards sustainable growth and market leadership.

Vision and Mission Development: Initiated and implemented a compelling company vision and mission, serving as the foundation for our corporate culture and business direction. This initiative was central to defining our organizational identity and guiding our strategic decisions.

Sales Team Recruitment and Management: Actively involved in the recruitment and management of the sales teams, ensuring the assembly of high-caliber professionals. My leadership in this area was instrumental in building a dynamic team capable of driving business success.

Sales Supervision and Training: Focused on training supervisors with the goal of optimizing sales performance and customer service. My approach emphasized skill enhancement, product knowledge, and customer engagement strategies, leading to notable improvements in sales outcomes.

Facilitation of Departmental Meetings: Organized and led departmental meetings, fostering a collaborative environment for sharing insights, discussing challenges, and brainstorming solutions. These sessions were crucial in ensuring alignment and unity among different departments.

Performance Evaluations: Conducted regular and annual performance reviews of team members, providing constructive feedback and identifying opportunities for professional development. This practice was integral to maintaining high standards of performance and encouraging continuous improvement among staff.