BERNARD KWAME DZAKPASU

• Responsible for developing and executing operational strategies aligned with the foundation's overall goals
• Identifying bottlenecks and implementing efficient and effective solutions for steady growth
• Responsible for setting performance goals, managing resources, and fostering a culture of accountability and innovation.
• Increased utilization of Microsoft Teams across all 8 departments of the foundation.

• Participated in industry conferences and workshops on subject matter to stay current on emerging trends in public policy analysis.
• Developed policy briefs that summarized key findings from research activities, highlighting implications for future action and providing actionable recommendations for decision-makers.
• Supported interdisciplinary project teams by providing timely insights from policy landscape assessments or stakeholder engagement activities.
• Presented findings to senior leadership, informing strategic planning and decision-making processes.
• Collaborated with stakeholders to gather input and build consensus around policy proposals.

• Defined and implemented market expansion strategies to capture all market segments: High, middle, and low-income earners
• Marketing and Sales of electronic appliances, Plumbing Sanitary ware, and General Building materials of over CAD 200,000.
• Business development consultant for Magil Enterprise Limited.

• Work closely with research team to compile data to write reports on Ghana's Districts' Energy profile, Annual Electricity Supply Plan, Energy Outlook for Ghana, Charcoal Tracking in Ghana, and Energy Policy Planning.
• Maintain data files and documents on behalf of directory.
• Performed data cleaning and data preparation to support high-quality data and catch errors before processing.
• Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
• Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
• Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
• Coordinated with external research partners to ensure seamless integration of collaborative projects.

Prospected over 50 Engineering firms and 2 key projects (Marina Mall Project and Junction Mall Project)

• Captured key construction companies like Micheletti, Devtraco Plus, and Regimanuel Gray Limited
• Supervised creation of new website, to provide clients with relevant information on services
• Managed Content on online marketing platform (Facebook) to reach individual homeowners for repair and maintenance work
• Performed Customer service roles by receiving calls and feedback from individual clients
• Increased customer base by 30% coupled with excellent customer service resulting in 40% repeated purchases
• Developed new service package for repair and maintenance of Mechanical, Electrical, and Plumbing faults in homes and commercial properties
• Successfully led team of five (5) Freelance Marketing Executives to market Repair and Maintenance Services
• Successfully signed Broll Ghana Limited and over sixty (60) private homes onto repair and maintenance service.
• Boosted brand visibility by developing and executing targeted marketing campaigns.
• Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Identified new market opportunities through diligent research and networking.
• Built relationships with customers and community to promote long-term business growth.
• Marketed and sold Vodafone Fixed Broadband to private individuals and corporate organizations
• Prospected over 100 homes and 20 firms within Accra and sold over 40 fixed Broadband lines to major corporate organizations and homes in Accra.