Bernard Smith
Granite Bay
Summary
Dynamic sales leader with a track record of driving profitability and operational success. Successfully turned around a division from significant losses to consistent profits while managing diverse teams. Committed to leveraging extensive sales management and customer relationship experience to pursue growth opportunities in emerging markets.
Overview
49
49
years of professional experience
Work History
Owner
Sand S Printing and Graphics
12.2000 - Current
- Landed and retained clients against local printing companies.
- Monitored trends in publication closures to inform strategic decisions.
- Identified opportunities in high-growth fields for potential expansion.
- I still believe I have a lot let to give and do.
Sales
Midway Printing
Sante Fe Springs
01.2000 - 12.2000
- Sold products to customers in retail, improving customer satisfaction through personalized service.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Developed and implemented sales strategies to increase group sales revenue.
- Created detailed reports outlining sales activity and forecasting future sales trends.
Vice President of Sales
Robert John Industries
04.1984 - 01.2000
- Moved up to vice president of Sales.
- Launched sheetfed division, achieving turnaround from $12,000 monthly loss to $8,000 monthly profit within 8 months.
- Managed operations across three plants, ensuring alignment with sales strategies and operational goals.
- Led team of 9 customer service representatives and 6 sales personnel, enhancing customer support and sales effectiveness.
- Facilitated company's chapter 11 filing due to excessive leverage.
Sales Manager
Robert John Industries
06.1983 - 04.1984
- Recruited by General Manager for sales role.
- Took over as Sales Manager after previous manager's resignation.
- Increased annual sales from 2.8 million to 29 million in 1989.
Customer Service
Ampress Printing
Laguna Niguel
06.1982 - 06.1983
- Provided customer service at printing business, enhancing client satisfaction and knowledge of products.
- Advanced to full-time sales position within one year, demonstrating strong performance and adaptability.
- Resolved customer service issues quickly and effectively.
- Provided personalized customer service to each VIP client.
- Provided excellent customer service when delivering goods.
Stock Clerk
Kmart Corporation
Cypress
09.1977 - 08.1978
- Promoted to Shipping and Receiving Manager, overseeing shipping and receiving operations since 1981.
- Promoted to Area Supervisor after successfully managing shipping and receiving for one year.
- Promoted to Department Head, managed operations across multiple departments for 2 years while attending high school and college at Fullerton Community College.
Education
Some College (No Degree) -
Fullerton Community College
Fullerton, CASkills
- Sales Management
- Customer relationship management
- Business Development
- Managed budgets
- Sales operations management
- Sales and market development
Timeline
Owner
Sand S Printing and Graphics
12.2000 - Current
Sales
Midway Printing
01.2000 - 12.2000
Vice President of Sales
Robert John Industries
04.1984 - 01.2000
Sales Manager
Robert John Industries
06.1983 - 04.1984
Customer Service
Ampress Printing
06.1982 - 06.1983
Stock Clerk
Kmart Corporation
09.1977 - 08.1978
Some College (No Degree) -
Fullerton Community College