Bernard Perry
Studio City
Summary
Dynamic and dependable professional with experience as an Uber Partner at Uber Eats, recognized for exceptional customer service and punctuality. Proven ability to enhance cleanliness standards as a Cleaning Supervisor, fostering teamwork and effective communication. Strong time management and problem-solving skills ensure efficiency and satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Uber Partner
Uber Eats
09.2024 - 03.2025
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
Cleaning Supervisor
Darnell Barrett
01.2019 - 04.2021
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed laundry sorting, washing, drying, and ironing.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Education
GED CERTIFICATION
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Driving safety
- Time management
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Cultural awareness
- Safety awareness
- Stress management
- Communication
- Hospitable
- Dependable and trustworthy
- Effective communication skills
- Attention to detail
Timeline
Uber Partner
Uber Eats
09.2024 - 03.2025
Cleaning Supervisor
Darnell Barrett
01.2019 - 04.2021
GED CERTIFICATION
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