Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernard Paulin

Caraquet,NB

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

21
21
years of professional experience

Work History

Customer Service Representative

Foundever
10.2002 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Polyvalente Louis-Mailloux
Caraquet, NB
06.1990

Skills

  • Staff Training
  • Senior Leadership Support
  • Customer Relations
  • Microsoft Word
  • Microsoft Excel
  • Managing Multiple Tasks
  • Technical Support

Timeline

Customer Service Representative

Foundever
10.2002 - Current

High School Diploma -

Polyvalente Louis-Mailloux

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Bernard Paulin