Bernard Ogbe

• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication.
• Established clear communication channels within the team to promote a positive work environment and foster collaboration among employees.
• Managed day-to-day operations of the store, maintaining a clean, organized, and welcoming environment for customers.
• Trained new employees on company policies, sales techniques, and customer service best practices.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Provided emotional support to both residents and their families during difficult times or transitional periods within the facility setting.
• Upheld the highest standards of resident privacy and confidentiality to maintain trust and compliance with state regulations.
• Fostered strong relationships with residents and families, promoting open communication and trust.
• Ensured a safe living environment for residents through regular room checks and hazard assessments.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Documented patient information and care activities in electronic health record.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Served as a liaison between residents, families, and healthcare providers to ensure all parties were informed and involved in decision-making processes.

•Ensured precise postings to credit customers and updated inventory with returns.

•Handled customer account reconciliation tasks as assigned.

•Collaborate with logistics teams to prepare for monthly stock counts.

•Resolved issues reported by customer care and multiple locations.

•Ensured availability of funds for distributor order financing.

•Developed diverse control reports for detecting route settlement issues.

•Verified data accuracy on SAP Heicore system, including check-in/check-out and delivery execution with scanned documents.

•Documented all manual posting activities.

• Boosted student motivation through engaging activities that fostered confidence in their abilities to achieve academic success.
• Provided regular progress reports to parents and teachers, highlighting achievements and areas for improvement.
• Mentored students in developing critical thinking skills through problem-solving exercises and group discussions.
• Facilitated peer tutoring sessions to encourage collaborative learning among students.