Bernard Mbaziira
Ottawa,ON
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Last mile courier
RXO
01.2024 - Current
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Delivered packages to customer doorsteps and business offices.
- Followed safety procedures and regulations to protect packages and vehicles.
Warehouse Associate
Irpinia Kitchens
11.2022 - 03.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in reducing product damage by properly handling and storing materials.
Truck Driver
Laviva Transport Inc.
12.2022 - 12.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Verified contents of inventory loads against Bills of Lading.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
HSE Officer
Qatar Building Company
05.2018 - 06.2022
- Monitoring and assessing hazardous situations and developing measures to assure personal safety.
- Ensuring that Site Safety plans is implemented and followed.
- Investigated workplace incidents thoroughly to identify root causes and recommend corrective actions for prevention of future occurrences.
- Reduced the number of accidents by developing and implementing comprehensive safety training programs for employees.
- Developed emergency response plans for various scenarios, resulting in faster response times during actual emergencies.
Education
Certificate - Nebosh IGC 1,2,3
Leaders Training Institute
Qatar Doha09.2019
Certificate - Iosh Managing Safely
Leaders Training Institute
Doha, Qatar 06.2019
Diploma - Computer Engineering
Datamine Technical Business School Makerere
04.2013
Skills
- Document Management
- Problem-Solving
- Customer Service
- Clean Driving Record
- Time Sensitive Deliveries
- Logistics and Transportation
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Installation and Repair
- Local geography knowledge
- Adobe Photoshop
- Web Design
- Working Independently
- Attention to Detail
Languages
English
Professional Working
Certification
- Computer Application
- Ms office package
- Adobe photoshop & illustrator
- Web design
- Confined Space Entry, 10/01/24
- IOSH Managing Safely, Present
- Nebosh IGC 1,2,3, Present
- Confined space, 10/01/24
Timeline
Last mile courier
RXO
01.2024 - Current
Truck Driver
Laviva Transport Inc.
12.2022 - 12.2023
Warehouse Associate
Irpinia Kitchens
11.2022 - 03.2024
HSE Officer
Qatar Building Company
05.2018 - 06.2022
Certificate - Nebosh IGC 1,2,3
Leaders Training Institute
Certificate - Iosh Managing Safely
Leaders Training Institute
Diploma - Computer Engineering
Datamine Technical Business School Makerere
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