Hi, I’m
Bernard Han
Montreal,QC
Summary
Knowledgeable in Customer Service adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling, serving customers and problem solving.
AutoCAD Draftsman knowledgeable about technical principles of design and drafting. Proficient in producing concise and clear plans and drawings.
Knowledgeable about the use of mechanical measuring tools, metrology
Familiar with metals and their use depending on each situation for their stress, strain and strength through thermal treatments.
Overview
5
years of professional experience
Work History
Badminton Club
Assistant Badminton Coach
06.2018 - Current
Job overview
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Managed big groups to minimize distractions from others and create organization in the room.
Brasserie 701
Busboy
06.2022 - 07.2022
Job overview
- Reset and cleaned tables quickly to prepare for new customers.
- Assisted with bussing tables and cleaning up spills.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Monitored food and beverage supplies, assisting with restocking when needed.
Berri Express
Convenience Store Clerk
08.2021 - 12.2021
Job overview
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
Education
Cégep De Saint-LaurentSaint-Laurent, QC
Diploma of College Studies from Mechanical Engineering
05.2025
Collège Saint-LouisMontréal, QC
High School Diploma
06.2022
Skills
- Teaching Children
- Effective Communication Skills
- Customer Transactions
- Customer Relations
- AutoCAD Draftsman
- 3D Designer (Fusion360)
- Fluent in French, English and Mandarin
Timeline
Busboy
Brasserie 701
06.2022 - 07.2022
Convenience Store Clerk
Berri Express
08.2021 - 12.2021
Assistant Badminton Coach
Badminton Club
06.2018 - Current
Cégep De Saint-Laurent
Diploma of College Studies from Mechanical Engineering
Collège Saint-Louis
High School Diploma
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