BERNADETTE M WONG
OSAHWA,ON
Summary
Dedicated and compassionate Practical Nursing Student with hands-on clinical experience providing patient-centered care. Skilled in monitoring vital signs, assisting with activities of daily living, and educating patients on health management. Seeking an opportunity to apply my nursing knowledge and skills in a dynamic healthcare environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Support Worker
Paramed Inc.
Oshawa, ON
10.2023 - Current
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
- Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
- Improved independence and quality of life for clients through assistance with daily living tasks.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the home support worker field.
- Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
- Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
- Offered compassionate end-of-life care for terminally ill clients while maintaining dignity, respect, and comfort throughout their final days.
- Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Practical Nursing Student Clinical Experience
Durham College
Oshawa
05.2023 - 12.2024
- Enhanced patient care by effectively applying nursing techniques and maintaining accurate documentation.
- Implemented successful therapeutic communication techniques that helped reduce anxiety levels among distressed patients or family members during challenging situations.
- Assisted with medication administration under the supervision of registered nurses and preceptors.
- Educated patients on repositioning techniques to prevent pressure injuries and promoted adherence to care plans.
- Utilized evidence-based practice principles to inform decision-making processes in daily nursing activities.
- Applied critical thinking skills when assessing patients'' conditions, recognizing potential complications early on for swift intervention strategies.
- Provided direct patient care, including bathing, feeding, and ambulation while promoting patient independence.
- Measured and recorded vital signs, including blood pressure, heart rate, temperature, and blood glucose levels.
- Communicated effectively with patients, families, and interdisciplinary healthcare teams.
- Used the hospital’s Oasis application to review treatment protocols and educate patients about safe practices.
- Developed cultural competence by working with diverse patient populations from various backgrounds, ages, religions, or ethnicities.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive treatment plans tailored to each patient''s unique needs.
- Promoted a safe environment for both patients and staff by adhering to infection control protocols and advocating for best practices.
- Demonstrated strong clinical skills in performing procedures such as wound care, catheter insertion, and intravenous therapy.
- Effectively managed time-sensitive tasks such as medication administration, assessments, and treatments to ensure optimal patient care outcomes.
Employee Service Supervisor
Divine Favour Healthcare Staffing Inc.
Richmond Hill, ON
03.2022 - 06.2023
- Assisted with training and development of team members.
- Handled Employee's complaints and inquiries while escalating when needed
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Answered client telephone calls promptly to avoid on-hold wait times.
- Utilized employees service software to manage interactions, track and reply to employee job request promptly.
- Processed employees time sheets promptly to increase employee satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Updated account information to maintain customer records.
- Actively listened to employees, handled concerns quickly and escalated major issues to manager.
- Handled customer inquiries and suggestions courteously and professionally.
- Participated in team meetings and training sessions to stay informed about new and old clients updates and changes.
- Maintained client satisfaction with forward-thinking strategies focused on addressing clients needs and resolving concerns.
Education
Diploma in Nursing - Practical Nursing
Durham College
Oshawa, ON12-2024
Bachelor of Science - Chemistry
University of Buea
Cameroon10-2007
Skills
- Reliability and punctuality, and Adaptable to change
- Progress documentation, Respect for privacy
- Respect for privacy
- Patient care and assistance with activities of daily living (ADLs)
- Vital signs monitoring and documentation
- Blood glucose monitoring using glucometer
- Medication administration assistance
- Strong communication and patient education
- Ethical nursing practice and patient rights advocacy
- Ability to prioritize patient care needs effectively
- Familiarity with electronic medical records (EMR) systems
- Infection prevention and control measures
Languages
English
Certification
- CPR/AED Certification
Timeline
Home Support Worker
Paramed Inc.
10.2023 - Current
Practical Nursing Student Clinical Experience
Durham College
05.2023 - 12.2024
Employee Service Supervisor
Divine Favour Healthcare Staffing Inc.
03.2022 - 06.2023
Diploma in Nursing - Practical Nursing
Durham College
Bachelor of Science - Chemistry
University of Buea