BERNADETTE SALAZAR
Tofield,AB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant III
Alberta Health Services
03.2021 - Current
- Kept admitting area clean and neat to give visitors and patients positive first impressions
- Demonstrated strong attention to detail when updating patient demographics, ensuring accurate information.
- Registered and verified patient records before triage with most up-to-date information.
- Demonstrated adaptability by quickly learning new software programs Connect Care and procedures as needed.
- Checked patient insurance, ID , updating demographic to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Reduced patient wait times with proficient multitasking, handling phone calls, and managing walk-in patients simultaneously.
- Increased privacy compliance by strictly adhering to HIPAA regulations when handling sensitive patient information both digitally and physically.
Environmental Services II
Alberta Health Services
07.2016 - Current
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned patients rooms by sanitizing high touch area to dirtiest area using our chemical percept and perdiem.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Education
Medical Office Assistant/ Unit Clerk -
ERP College
Calgary, AB02.2021
Skills
- Reception Oversight
- Quality Assurance
- Data Entry
- Proposal Writing
Languages
English
Full Professional
Certification
- CAP - Certified Administrative Professional
- MOA/Unit Clerk Graduated - 120 hrs.practicum finish
Timeline
Administrative Assistant III
Alberta Health Services
03.2021 - Current
Environmental Services II
Alberta Health Services
07.2016 - Current
Medical Office Assistant/ Unit Clerk -
ERP College
- CAP - Certified Administrative Professional
- MOA/Unit Clerk Graduated - 120 hrs.practicum finish
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