Summary
Overview
Work History
Education
Skills
Timeline
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Bernadette Robino

Bernadette Robino

Barrie,ON

Summary

Dynamic professional with a proven track record at Cocelli Pizza, enhancing customer experience and streamlining operations. Excelled in stock management and mentoring, significantly improving store efficiency and team performance. Skilled in fostering relationships and executing strategic initiatives to boost customer satisfaction and operational success.

Overview

6
6
years of professional experience

Work History

Store Manager's Assistant

Cocelli Pizza
Barrie, Ontario
01.2022 - Current
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Coached and developed store associates through formal and informal interactions.

Personal Support Worker

Wood's Park Care Centre
Barrie, Ontario
11.2021 - 04.2023
  • Provided personal care and support to clients and residents, including bathing, grooming, and toileting.
  • Assisted with mobility and transfer, using proper techniques and equipment.
  • Developed and implemented individualized care plans to meet client/resident needs.
  • Collaborated with interdisciplinary team members to develop care plans for individual patients.

Receiving and Restocking

Value Village
Barrie, Ontario
10.2019 - 09.2021
  • Created reports to track inventory levels, shipping costs, and customer satisfaction ratings.
  • Established relationships with carriers and vendors to ensure timely deliveries at competitive rates.
  • Trained new staff members on proper handling techniques for packages and freight shipments.

Kitchen Assistant

Mevame Restaurant
Toronto, Ontario
03.2019 - 09.2019
  • Greeted customers entering the restaurant with a pleasant demeanor.
  • Inspected equipment daily to ensure it was clean and in good working condition.
  • Maintained kitchen sanitation standards to ensure safety of staff and customers.

Education

Bachelor of Arts - College Diploma

University of Northern Philippines
Philippines
06-2011

Some College (No Degree) - College Preparation Program

Georgian College
Barrie, None

Skills

  • Stock management
  • Scheduling coordination
  • Customer experience
  • Customer relations
  • Mentoring and coaching
  • Flexible schedule

Timeline

Store Manager's Assistant

Cocelli Pizza
01.2022 - Current

Personal Support Worker

Wood's Park Care Centre
11.2021 - 04.2023

Receiving and Restocking

Value Village
10.2019 - 09.2021

Kitchen Assistant

Mevame Restaurant
03.2019 - 09.2019

Bachelor of Arts - College Diploma

University of Northern Philippines

Some College (No Degree) - College Preparation Program

Georgian College

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Bernadette Robino