Bernadette Destor
Vancouver,BC
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
17
17
years of professional experience
Work History
Plant Laborer
Sofina Foods Inc
Port Coquitlam, British Columbia
05.2016 - 01.2025
- Sorted product components on work tables to maintain maximum organization and productivity.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Set up and operated production machinery according to specific standards and protocols of company.
Customer Service Representative
McDonald's Restaurant
Vancouver, British Columbia
06.2010 - 02.2014
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Surpassed sales goals through implementation of successful marketing strategies.
Hospitality Worker
Dania Home
Burnaby, British Columbia
04.2008 - 05.2010
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Supported team operations by keeping supplies well-stocked and stations ready for guest service.
- Upheld strict compliance with health and safety regulations to ensure a safe environment for guests and staff.
- Prepared entrees, side dishes, and desserts for guests during busy periods.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Some College (No Degree) - Hair Design
Vancouver Community College
Vancouver, BC12-2015
Skills
- Materials handling
- Product assembly
- Food preparation
- Cleaning and sanitizing
- Housekeeping
- Food safety
- Product knowledge
- Multitasking and organization
Timeline
Plant Laborer
Sofina Foods Inc
05.2016 - 01.2025
Customer Service Representative
McDonald's Restaurant
06.2010 - 02.2014
Hospitality Worker
Dania Home
04.2008 - 05.2010
Some College (No Degree) - Hair Design
Vancouver Community College
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