Bernadette Deschamps
Carleton Place,ON
Summary
Dynamic professional with a strong background in customer service, sales and healthcare, recognized for enhancing patient comfort at Symphony Terrace Senior Living. Proven ability to optimize operations and reduce discrepancies as a Receiving Clerk at Robinsons Supermarket. Skilled in MS Excel and building lasting customer relationships, driving satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Resident Care Specialist
Symphony Terrace Senior Living
Carleton Place, ON
04.2023 - 04.2025
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Sales Associate
Watson Pharmaceuticals
Manila, Philippines
01.2016 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Receiving Clerk
Robinsons Supermarket
Manila, Philippines
05.2012 - 01.2016
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
Education
Semi-Permament Makeup Artist - Beauty
Prive' International Academy
Manila, Philippines03.2024
Bachelor Of Computer Science - Computer And Information Systems
INFOTECH UNIVERSITY
Manila, Philippines04.2007
Skills
- Customer Service
- Sales
- Marketing
- Target sales
- Quota
- Target Market
- MS word/excel
- Team Player
- Healthcare
- Caregiver
Languages
English
Full Professional
Timeline
Resident Care Specialist
Symphony Terrace Senior Living
04.2023 - 04.2025
Sales Associate
Watson Pharmaceuticals
01.2016 - 10.2018
Receiving Clerk
Robinsons Supermarket
05.2012 - 01.2016
Semi-Permament Makeup Artist - Beauty
Prive' International Academy
Bachelor Of Computer Science - Computer And Information Systems
INFOTECH UNIVERSITY