BERNADETTE C. VELO
Singapore
Summary
To obtain a position in your company where my qualifications would fit and to be able to contribute to the success of its mission and vision.
Overview
22
22
years of professional experience
Work History
Operations Executive / Branch Manager / Head Instructor
ILDO TAEKWONDO ACADEMY
05.2017 - 02.2025
- Planning of yearly, quarterly and monthly curriculum lessons for students in accordance with the vision of the school
- Proposing seminars and other special activities for the company which are beneficial to students
- Providing prompt and efficient customer service to parents and students by answering incoming calls regarding classes, billing issues, answering e-mail and general enquiries
- Fulfilling administrative duties: checking attendance of students per class; updating our records if there are new intakes and some changes to the student’s timetable as well as the grading cards; ordering and receiving of merchandise from suppliers; updating the revenue file system; monthly analysis and sending daily reports to the director
- Booking and arranging trial lesson classes for beginners
- Creative and resourceful in teaching students with credibility of all ages from little tiny to adult classes regularly
- Educating the students regarding tenets of taekwondo which is more on discipline and its applications
- Maintaining cleanliness and a well- organized martial arts school
Advance Instructor (Branch In-charged)
JH KIM TAEKWONDO INSTITUTE
05.2013 - 05.2017
- Teach and promote World Taekwondo and International Taekwondo
- It aids to develop the student’s physical and mental abilities on how to improve their characters and abilities by setting an example of what a model citizen should be both inside and outside of the school
- Able to teach toddlers, kids, teens and adult classes regularly with a strong sense of passion
- Conducted group, private and introductory classes regularly as per the Program Schedule and Curriculum
- Conducted competition classes for Poomsae and Sparring (Kyurogi)
- Assisted in manpower distribution of part timers to different branches
- Advertised multiple seminars and competitions to parents and students
- Conducted weekly meeting to instructors (areas to improve)
- Maintains professional work habits
Branch Manager and Taekwondo Instructor
BRAVEHEARTS MARTIAL ARTS INSTITUTE
10.2011 - 05.2013
- Conducted group, private, semi-private and introductory classes regularly as per the Program Schedule and Curriculum according to appropriate season
- Assisted in providing leadership and support in planning, developing and implementing an instructional program in Taekwondo as assigned by the Director
- Organized local competitions for Kyorugi
- Handled day-to-day operations of the Taekwondo School branch
- These include responding to customers' enquiries (walk-in, phone and email)
- Handling student database (entering and updating information)
- School fees management (generating invoices)
- Ordering and receiving stocks
- Issued payroll advice, bonuses and other benefits to all instructors
- Excellent Professional and Interpersonal Relations to parents, students and to the community
Manual Assembler
SIN SHENG TERMINAL AND MACHINERIES LTD.
10.2008 - 10.2011
- Produced connectors for electric appliances with proper coplanarity, pitch and proper standard using a microscope specified by the Company’s Requirements
Test Parts Control Center Personnel (TPCC)
ORIENT SEMICONDUCTORS LTD. INC. (OSE)
01.2005 - 01.2008
- Supported equipment, tools and facilities by providing appropriate materials and spare parts needed in the production of integrated circuits (IC) hence, replacing worn and damaged parts
- Performed weekly inventory of facilities and supplies and sent updates to customers and suppliers
- Verified low yield issues and communicate to product engineer and gather data log for reference purposes
Production Specialists for Fusion Test
TEXAS INSTRUMENTS PHILIPPINES INC. (TIPI)
06.2004 - 11.2004
- Performed production operations according to Company’s specifications
- Provided output with high quality for customer satisfaction
Regular Sales Associate
PHILIPPINE SEVEN CORP. (7-ELEVEN)
01.2003 - 06.2004
- Assisted store management in the effective operation of the store, including the achievement of sales
- Provided prompt, efficient and courteous customer service
- Performed cashiering, pricing, stocking and receiving of merchandise
Education
BACHELOR OF SCIENCE - COMMERCE (MANAGEMENT)
Saint Louis University
10.2002
ESL - English as a second Language
GMS Technology Review Center
01.2012
Skills
- Marketing and Management
- Service Oriented
- Strong Leadership
- Proficient in MS-word
- Proficient in Excel
- Proficient in PowerPoint
- Basic Accounting
- Excellent verbal communication skills
- Excellent oral communication skills
- Ability to manage and prioritize several tasks effectively
- Knowledgeable in World Taekwondo
- Knowledgeable in International Taekwondo Federation
Accomplishments
- 4th Dan Blackbelt Kukkiwon holder, 4th Dan Blackbelt local (Philippines) and a member of the Philippine Taekwondo Association.
- 1st Dan STF (Singapore Taekwondo Federation).
- Gold Medalist - Ambassador’s Cup Singapore 2014.
- Poomsae Coach (1) and Kyurogi Coach (1) - Singapore.
- Unarmed Combat (Level 1) - Singapore 2014.
- Certified First Aider - Certificate no: 1412146 (valid until 12/01/17).
- Recognized National Instructor – Philippines.
- Recognized athlete and Student coach in the field of Taekwondo since 1995.
- Consistent Kyurogi Medalist in Local, Regional and National Competitions - University Games, Luzon Championships, BEAL Games & CHED Palaro.
- Member of the Philippine Taekwondo Blackbelt Sorority (TBS) Batch 2005.
Personal Information
- Place of Birth: La Trinidad
- Date of Birth: 12/09/81
- Marital Status: Single
- Religion: Christian
Timeline
Operations Executive / Branch Manager / Head Instructor
ILDO TAEKWONDO ACADEMY
05.2017 - 02.2025
Advance Instructor (Branch In-charged)
JH KIM TAEKWONDO INSTITUTE
05.2013 - 05.2017
Branch Manager and Taekwondo Instructor
BRAVEHEARTS MARTIAL ARTS INSTITUTE
10.2011 - 05.2013
Manual Assembler
SIN SHENG TERMINAL AND MACHINERIES LTD.
10.2008 - 10.2011
Test Parts Control Center Personnel (TPCC)
ORIENT SEMICONDUCTORS LTD. INC. (OSE)
01.2005 - 01.2008
Production Specialists for Fusion Test
TEXAS INSTRUMENTS PHILIPPINES INC. (TIPI)
06.2004 - 11.2004
Regular Sales Associate
PHILIPPINE SEVEN CORP. (7-ELEVEN)
01.2003 - 06.2004
BACHELOR OF SCIENCE - COMMERCE (MANAGEMENT)
Saint Louis University
ESL - English as a second Language
GMS Technology Review Center
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