Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Berkan Kirpik

London,ON

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Driven [Job title] offering successful track record in account acquisition and retention. Pursues new accounts through lead generation, cold calls and advertising referrals and creates sales plans to maximize revenue. Resourceful and communicative professional skillful in quickly establishing rapport with clients. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Wholesale Sales Representative

KIRPIKLAR
01.2021 - 08.2023
  • Provided superior service to customers by quickly responding to requests, suggestions and concerns.
  • Developed methods and procedures to increase sales, expand markets and promote business.
  • Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.
  • Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.

Pharmacy Technician

KIRPIK
12.2014 - 12.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Construction Superintendent

KIRPIKLAR CONS. LTD
06.2011 - 04.2014
  • Supervised field crews to maximize quality and work efficiency.
  • Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
  • Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.
  • Identified and reviewed proposed change order requests.
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Complied with safety protocols in plan coordination, eliminating potential risks.
  • Aided with obtaining permits or approval of revisions.
  • Identified and eliminated safety risks through additional training.
  • Completed accurate material and labor estimates for jobs ranging from small to large budgets.
  • Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Assisted owners and project manager in budgeting, bidding and award of subcontractors.
  • Stayed up to date on OSHA and local safety guidelines for [Type] work, and correctly reported incidents to supervisors.
  • Enhanced company development initiatives by solving complex issues and suggesting corrective action.
  • Maintained tight construction standards while instructing [Type] contractors on quality control.
  • Coordinated homeowner unit specifications to identify and discuss any construction problems.
  • Trained general contractors on company protocol and led quality assurance initiatives, maintaining high customer satisfaction ratings.
  • Maintained safety standards by completing [Type] programs and adhering to established guidelines.
  • Engaged in value engineering sessions in order to obtain best price without sacrificing quality.
  • Initiated process improvements, completing collegiate, business and community programs.

HOTDOG

SHEFIK
05.2010 - 04.2011
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Dishwasher

BAO BEI CHINESE BRASSERIE
07.2010 - 02.2011
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.

Pizza Maker

Romanospizzaandsubs
04.2010 - 02.2011
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.

Pharmacy Technician

KIRPIK
02.2002 - 02.2010
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured and compounded medications following standard procedures.
  • Counted, measured, and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Developed and implemented improvements to pharmacy organization system.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Electronics Technician

BEKO
01.2001 - 11.2002
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Troubleshot and resolved equipment failures to reduce operational disruption.

Education

High School Diploma -

HIGH SCHOOL TURKIYE
04.2000

Skills

  • Special Requests
  • Collateral Management
  • Flatbed Trucks
  • Outbound Telemarketing
  • Technical Management
  • Order Coordination
  • Cash Register Operations
  • Closing Sales
  • Product Branding
  • Daily Workflows

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Limited Working
Turkish
Native or Bilingual

Certification

  • Licensed [Job Title] - [Timeframe]
  • CPSP - Certified Professional Sales Person
  • CSP - Certified Sales Professional

Timeline

Wholesale Sales Representative

KIRPIKLAR
01.2021 - 08.2023

Pharmacy Technician

KIRPIK
12.2014 - 12.2021

Construction Superintendent

KIRPIKLAR CONS. LTD
06.2011 - 04.2014

Dishwasher

BAO BEI CHINESE BRASSERIE
07.2010 - 02.2011

HOTDOG

SHEFIK
05.2010 - 04.2011

Pizza Maker

Romanospizzaandsubs
04.2010 - 02.2011

Pharmacy Technician

KIRPIK
02.2002 - 02.2010

Electronics Technician

BEKO
01.2001 - 11.2002

High School Diploma -

HIGH SCHOOL TURKIYE

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