Berhanu Heruy
Scarborough,ON
Summary
Professional Driver with Defensive Driving Training Certificate and over 20 years of accident-free driving experience. Demonstrated ability to inspect vehicles and report defects, combined with strong knowledge of Greater Toronto Area. Recognized for punctuality, reliability, and commitment to discipline, hard work, and teamwork.
Overview
4
4
Languages
32
32
years of professional experience
Work History
Uber And Lyft Driver
Uber - Lyft
03.2020 - 07.2026
- Provided safe and efficient transportation to passengers across designated routes.
- Communicated effectively with riders to ensure a pleasant travel experience.
- Complied with traffic regulations to safely operate vehicles.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Maintained vehicle cleanliness and operational readiness for daily driving duties.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Followed regular schedule of pickups for individual customers and groups.
- Arranged to pick up customers or groups.
Food Delivery With Truck
Piassa Injera And Spicey Store
Toronto, Ontario
02.2015 - 10.2019
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated with cross-functional teams to support project goals.
Delivery Driver
Pulp Courier
Toronto, Ontario
06.2012 - 05.2015
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Ensured timely pickups and drop-offs with attention to schedules.
- Transported and safely delivered items to prevent damage or loss.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated effectively with customers regarding delivery status.
- Provided excellent customer service during all interactions.
Bus owner
Abbay Mahber
Ethiopia, Addis,Ababa
08.2005 - 12.2012
- Developed marketing strategies to increase customer engagement and loyalty.
- Implemented operational procedures to improve workflow and customer satisfaction.
- Oversaw inventory management and supplier relationships for optimal stock levels.
- Trained and mentored staff to enhance service quality and efficiency.
- Fostered a positive work environment through team building and communication initiatives.
Taxi Driver
Beck Taxi
04.1999 - 07.2004
- Navigated city routes efficiently to ensure timely passenger arrivals.
- Communicated with dispatch to receive and confirm ride requests.
- Followed traffic laws and regulations for safe driving practices.
- Assisted passengers with luggage and special needs.
- Greeted customers and provided assistance with luggage.
- Maintained vehicle cleanliness and performed routine safety checks.
- Completed daily logs of trips, mileage, and receipts for reporting purposes.
Manager
Stiches
Toronto, Ontario
01.1995 - 03.1998
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
- Managed team schedules and ensured proper staffing levels for operations.
- Resolved customer complaints by collaborating with team members for solutions.
- Oversaw inventory management and maintained accurate stock levels in store.
Education
Master's Degree - Business Administration
Addis Ababa University
Ethiopia,Addis Ababa06-2007
High School Diploma -
Welford Laurier Collegiate High School
01-1990
Skills
- Routine maintenance
- Vehicle inspection
- Safety compliance
- Driving in adverse conditions
- Navigation skills
- Customer service
- Effective communication
- Ride coordination
- Problem solving
- Defensive driving
Languages
English
Professional
Amharic
Professional
Tigrigna
Professional
Arabic
Professional
Timeline
Uber And Lyft Driver
Uber - Lyft
03.2020 - 07.2026
Food Delivery With Truck
Piassa Injera And Spicey Store
02.2015 - 10.2019
Delivery Driver
Pulp Courier
06.2012 - 05.2015
Bus owner
Abbay Mahber
08.2005 - 12.2012
Taxi Driver
Beck Taxi
04.1999 - 07.2004
Manager
Stiches
01.1995 - 03.1998
Master's Degree - Business Administration
Addis Ababa University
High School Diploma -
Welford Laurier Collegiate High School