Berhanu Abuko Gichamo
Calgary
Summary
Very Compassionate and committed health care professional offering over 2 years of demonstrated success in healthcare. Committed to delivering consistent and focused service to client safety, comfort and dignity, well versed in senior health care with passion for helping others.
Overview
25
25
years of professional experience
Work History
Self-Employed Taxi Driver
Checker Transtportation Group
12.2021 - Current
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Arrived on time to customer appointments.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Developed strong relationships with repeat clientele through consistent quality service.
- Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Maintained log of daily trips to keep accurate records of fares and destinations.
- Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
- Handled challenging situations calmly, resolving disputes professionally and effectively.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
- Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.
- Managed teams of drivers, shift schedules and reservation calendars.
- Utilized downtime between fares productively by reviewing maps or researching potential shortcuts in order to improve overall route knowledge.
- Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
- Operated party vehicles, buses and town cars.
- Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Enhanced passenger satisfaction by providing timely and courteous service.
- Increased repeat customers with friendly conversation and local knowledge.
- Fostered positive working environment by supporting fellow drivers with route planning.
- Navigated efficiently through traffic and adverse weather conditions, ensuring timely arrivals.
- Developed loyal customer base by offering personalized service and attention to detail.
- Kept accurate records of travel logs and expenses, ensuring transparency and accountability.
- Ensured safety, conducted vehicle maintenance checks before and after shifts.
- Utilized advanced navigation tools to find best routes, reducing travel time.
- Enhanced communication skills through daily interaction with people from diverse backgrounds.
- Monitored vehicle performance, addressing minor repairs to avoid service disruptions.
- Improved fuel efficiency by adopting eco-friendly driving practices.
- Leveraged local knowledge to recommend destinations and attractions to tourists.
- Managed stressful situations calmly, resolving any passenger concerns with professionalism.
- Contributed to team meetings with suggestions for service improvements.
- Maintained clean and comfortable vehicle for optimal passenger experience.
- Offered above-and-beyond service to every rider to encourage repeat business.
- Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
- Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
Warehouse Material Handler
Loomis Express
01.2015 - Current
- Unload incoming shipment of materials and parts, sorted and counted; organized materials and parts in the warehouse using basic material handling equipment
- Picked orders and stocked; shipped materials
- Packed and unpacked goods
- Operated computerized inventory system
- Maintained and organized inventory
- Prepared pallets for outgoing shipments, including wrapping of products
- Other general labor duties as assigned
- Maintained a clean and safe work environment
- Met regularly with construction supervisors and purchasing and inventory clerks to co-ordinate
- Co-ordinated and monitored logistics of the movement of parts, supplies and materials to ensure that supplies, materials and parts are shipped and received on schedule
Packing/Shipping Handler
LABLOWS
07.2014 - 12.2014
- Loaded shipment of merchandise, sorted and counted
- Picked orders and stocked; shipped merchandise
- Packed and unpacked goods
- Maintained and organized inventory
- Prepared pallets for outgoing shipments, including wrapping of products
- Other general labor duties as assigned
- Maintained a clean and safe work environment
- Co-ordinated and monitored logistics of the movement of merchandise, supplies and materials to ensure that merchandise, materials and other goods parts are shipped and received on schedule
Packing/Shipping Handler
St. Helen’s Meat Packers Ltd.
09.2013 - 06.2014
- Cleaning/sanitizing industrial equipment
- Processing and packaging products according to food safety standards
- Shipping merchandise in efficient and effective manner
Cleaner
ROBERT CLEANING
08.2013 - 05.2014
- Hired for temporary contract position
- Swept and mopped ceramic floors in an office environment
- Vacuumed carpets and area rugs
- Cleaned and disinfected public kitchen and washrooms in office building; windows, mirrors, toilets, tubs walls, etc
- Picked up garbage and emptied trash containers
Delivery Driver
SARON TRADING ENTERPRISE
10.2006 - 10.2012
Taxi Driver
PERSONAL BUSINESS
09.2000 - 10.2006
Education
Graduated - Business Information Computer Technology
BCIT
Calgary, AlbertaHighscool Depoloma Equivalent -
EthiopiaCurrently studying - Cyber Security courses
QCT College
Calgary, Alberta03.2025
Skills
- Experience in packing, scanning and shipping
- Experience working in commercial meat processing plant
- Experience in commercial cleaning/sanitation
- Ability to read and understand information outlined in Material Safety Data Sheets and manuals to learn about equipment
- WHMIS training completed and awaiting certificate
- Fluent in English and Amharic; excellent reading, writing and oral comprehension
- Understand the importance of completing tasks on time and effectively
- Open and willing to take on extra tasks to satisfy the needs of the business
- Recognized for my work ethics and commitment to employer; have never missed a day of work in 4 years and always arrived to work on time
- Computer literate; proficient with Windows, MS Word, Internet, Email
- Class 1 driving license
Languages
English
Professional Working
Timeline
Self-Employed Taxi Driver
Checker Transtportation Group
12.2021 - Current
Warehouse Material Handler
Loomis Express
01.2015 - Current
Packing/Shipping Handler
LABLOWS
07.2014 - 12.2014
Packing/Shipping Handler
St. Helen’s Meat Packers Ltd.
09.2013 - 06.2014
Cleaner
ROBERT CLEANING
08.2013 - 05.2014
Delivery Driver
SARON TRADING ENTERPRISE
10.2006 - 10.2012
Taxi Driver
PERSONAL BUSINESS
09.2000 - 10.2006
Graduated - Business Information Computer Technology
BCIT
Highscool Depoloma Equivalent -
Currently studying - Cyber Security courses
QCT College
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