Berenice Lopez
Anaheim
Summary
Dynamic Sales Associate with a proven track record at Target, excelling in cash handling and customer engagement. Enhanced team productivity through effective training and collaboration, while boosting customer satisfaction with exceptional service. Skilled in visual merchandising, creating compelling displays that drive sales and foster a welcoming shopping environment. Always ready for a challenge.
Overview
2
2
years of professional experience
Work History
Sales Associate
Target
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Acquired cross-departmental expertise.
Education
Nova Academy Early College High School
Santa Ana, CASkills
- Cash handling
- Point of sale
- Stock rotation
- Visual merchandising
- Customer engagement
- Team building
- Employee training
- Store organization
- Teamwork and collaboration
- Multi-tasking strength
- Reliable and punctual
- Display setup
- Quick learner
- Always up for a challenge
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
Target
10.2022 - Current
Nova Academy Early College High School
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