Berenice Arcos
Arleta
Summary
Organized medical biller boasts several-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment.
Overview
10
10
years of professional experience
Work History
Medical Biller
Primex Clinical Laboratories Inc.
Van Nuys
08.2016 - Current
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Completed and submitted appeals for denied claims.
- Coordinated communications between patients, billing personnel and insurance carriers.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Contacted insurance providers to verify insurance information.
- Input details into accounts and tracked payments.
- Organized information for past-due accounts and transferred to collection agency.
- Answered customer questions to maintain high satisfaction levels.
- Submitted claims to insurance companies.
- Managed all payments processing, invoicing and collections tasks.
- Collected, posted and managed patient account payments.
- Investigated past due client invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Checked claims coding for accuracy with ICD-10 standards.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Answered incoming calls and emails, providing customer support or assistance and service transactions.
- Processing patient and client payments over the phone.
- Input patient and insurance information into company computer system using SCHUYLAB.
Receptionist
Tepelekian Chiropractic Inc.
Northridge
09.2015 - 01.2016
- As a receptionist my job was to greet and provide great customer service to every patient that came in. I filed charts and handled patients insurances. Also, gave all the information that the attorney's needed for car accident cases.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
Education
High School Diploma -
Arleta High School
Arleta06.2015
Skills
- Information inputting
- Ability to multi-task
- Organization skills
- Time management
- Computer knowledge MS Word, Excel, PowerPoint, Outlook
- ICD-10 coding
- schuylab use
- Availity use
- Noridian use
- Blueshield use
- Medical use
- Cigna use
- UHC use
- KAISER use
- Data entry
- Account follow-up
- Claim review
- Insurance claims
- [56] WPM
- Insurance collections
- Credit card payment processing
Education and Training
other
References
Maria A. (818) 926-1317 Supervisor of Collections Billing Dept.
Monica S. (818) 472-7066 Co-worker
Katie G. (747) 732-7697 Co-worker
Timeline
Medical Biller
Primex Clinical Laboratories Inc.
08.2016 - Current
Receptionist
Tepelekian Chiropractic Inc.
09.2015 - 01.2016
High School Diploma -
Arleta High School