Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Overview
10
10
years of professional experience
Work History
Uber Partner
Driver
Winnipeg, MB
08.2023 - Current
Maintained cleanliness of interior and exterior of vehicle.
Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
Assisted passengers with loading luggage into the trunk of the car when needed.
Communicated regularly with Uber support staff regarding any issues that arose during trips.
Adhered to local driving laws while transporting passengers safely from point A to point B.
Managed customer complaints professionally and courteously.
Followed company policies and procedures related to driver conduct on the road.
Provided customer service by answering questions, providing recommendations, and responding to feedback.
Utilized GPS navigation systems to ensure timely arrival at destinations.
Greeted passengers and provided a safe and comfortable ride to their destination.
Organized vehicle maintenance and ensured it was up to date with all required certifications.
Monitored traffic conditions in order to plan the most efficient route for each passenger.
Owner/Manager
Convenience store
Winnipeg, MB
09.2013 - 07.2022
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Negotiated contracts with vendors and suppliers.
Analyzed industry trends to develop competitive strategies.
Maintained relationships with existing clients by providing superior customer service.
Collaborated with other owners on joint ventures and shared resources.
Reviewed legal documents related to business operations.
Ensured compliance with local, state, and federal regulations.
Set pricing structures according to market analytics and emerging trends.