BENSON THOMAS
London,ON
Summary
Professional driver with expertise in freight handling and logistics management. Proven track record in ensuring timely deliveries, vehicle maintenance, and compliance with safety regulations. Strong focus on collaborative teamwork, adaptability, and achieving measurable results. Efficient in navigating routes, managing schedules, and maintaining accurate records, while fostering reliable and flexible work environment.
Experienced with operating large commercial vehicles across diverse routes and conditions. Utilizes advanced knowledge of road safety regulations and vehicle maintenance. Track record of effective time management and commitment to timely deliveries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
Lotus Transportation Group
09.2024 - Current
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Successfully avoided time delivery delays by carefully planning best routes.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Operated light trucks to deliver loads as far as 150 miles from home location.
CDL Truck Driver
Alpha Rover
04.2024 - 08.2024
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
CDL Truck Driver
Canada Cartage
05.2023 - 06.2024
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
CDL Truck Driver
Oruma Logistics
06.2023 - 04.2024
- Picked up and delivered equipment for various supermarkets, restaurants, and grocery stores
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Developed strong relationships with clients through consistent communication and timely updates on delivery status.
Fleet Manager
MARA LOGISTICS LTD (AMAZON)
11.2021 - 08.2023
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management, and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Maintained accurate driver information for delivery scheduling.
- Conducted root cause analysis for recurring issues in fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
OFFLINE SUPPORT - Production Associate
TOYOTA BOSHOKU CANADA
02.2021 - 10.2021
- Ensured customer satisfaction by preparing and serving food, maintaining cleanliness, and managing drive-thru operations
- Trained new employees as a approved trainer, enhancing team efficiency and service quality
- Baked and stocked food items, keeping displays full and appealing to customers
- Handled cashier duties, accurately processing transactions and managing cash flow
- Efficiently managed drive-thru orders, enhancing speed and accuracy to achieve high customer satisfaction
- Trained new hires, fostering a collaborative environment to ensure team efficiency and customer satisfaction
- Maintained cleanliness and organization in all areas, ensuring compliance with health and safety standards
- Oversaw daily store operations, ensuring smooth opening and closing procedures
- Managed staff and resources, achieving high levels of efficiency and customer satisfaction
- Trained new employees, enhancing team skills and service quality
- Delivered exceptional customer service, maintaining a high satisfaction rate
- Implemented effective management strategies, resulting in measurable improvements in-store performance
- Streamlined store operations, enhancing efficiency and customer satisfaction, leading to a 15% increase in daily sales
- Implemented meticulous inventory control measures, reducing waste by 20% and ensuring optimal stock levels
- Fostered a cohesive team environment, improving staff retention and morale through effective training and support
- Successfully negotiated with suppliers for better pricing, resulting in a 10% reduction in cost of goods sold
- Ensured customer satisfaction through timely food preparation and attentive service
- Handled cashier duties and maintained accurate transactions
- Received an appreciation certificate from International Auditor for exceptional service
- Collaborated with team to uphold brand standards
- Addressed customer needs effectively, enhancing the overall dining experience
- Optimized customer satisfaction by ensuring timely food preparation and efficient cashier operations, earning appreciation from international auditors
- Consistently met food preparation deadlines and handled cashier duties, contributing to overall brand performance and receiving international recognition
- Collaborated with team members to meet customer needs, maintain brand standards, and achieve recognition for exceptional service from international auditors
CREW MEMBER
TIM HORTONS, ONROUTE
09.2020 - 10.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
MANAGER
BARBURRITO
01.2020 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
CREW MEMBER
BURGER KING, ONROUTE
04.2018 - 01.2020
- Worked front counter, drive-thru, and other areas.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
Education
No Degree - Event Planning
Canadian All Care College
Scarborough, ON12-2024
Computer Systems Technology - Information And Computer Systems
Fanshawe College
London, Ontario12.2020
High School Diploma -
Government Boys HSS
Adoor, Kerala, India03.2017
High School -
Holy Angels EMHSS
Adoor, Kerala, India03.2015
Skills
- Pre-trip inspections
- Accurate record keeping
- Emergency response readiness
- Software configuration
- Application installations
- Operating system management
- Software deployment management
- Food presentation
- Adaptability under pressure
- Reliability and punctuality
- Allergy awareness
- Menu development
- Upselling strategies
Certification
- Ontario private Invigilator License
- Emergency First Aid CPR/AED Level C
Languages
English
Professional Working
Hindi
Limited Working
Malayalam
Native or Bilingual
Tamil
Full Professional
Hobbies and Interests
- Cooking
- Driving
- Painting
- Singing
- Writing
Personal Information
- Age: 25
- Nationality: Indian
- Driving License: T35940840990301
Interests
- Cooking
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Enjoy hobbies that combine physical activity with outdoor exploration
- Artificial Intelligence (AI) and Machine Learning
- Participating in cultural exchange programs and homestays
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Timeline
CDL Truck Driver
Lotus Transportation Group
09.2024 - Current
CDL Truck Driver
Alpha Rover
04.2024 - 08.2024
CDL Truck Driver
Oruma Logistics
06.2023 - 04.2024
CDL Truck Driver
Canada Cartage
05.2023 - 06.2024
Fleet Manager
MARA LOGISTICS LTD (AMAZON)
11.2021 - 08.2023
OFFLINE SUPPORT - Production Associate
TOYOTA BOSHOKU CANADA
02.2021 - 10.2021
CREW MEMBER
TIM HORTONS, ONROUTE
09.2020 - 10.2021
MANAGER
BARBURRITO
01.2020 - 09.2020
CREW MEMBER
BURGER KING, ONROUTE
04.2018 - 01.2020
- Ontario private Invigilator License
- Emergency First Aid CPR/AED Level C
No Degree - Event Planning
Canadian All Care College
Computer Systems Technology - Information And Computer Systems
Fanshawe College
High School Diploma -
Government Boys HSS
High School -
Holy Angels EMHSS
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