Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Languages
Timeline
Generic

Benson Lui

Richmond,BC

Summary

I’m a motivated and compassionate individual with a background in customer service, IT troubleshooting, and team leadership, eager to contribute to a customer service representative role. I thrive in environments where I can support others, manage customer interactions, and enhance team efficiency. My passion for helping people drives me to provide exceptional service and resolve issues effectively. With strong organizational skills and a willingness to learn, I’m ready to make a positive impact in delivering outstanding customer experiences.

Overview

10
10
years of professional experience

Work History

Chef de Partie

Seasons Catering
10.2023 - Current
  • Strong customer interaction, including addressing specific dietary needs and requests.
  • Developed leadership skills by managing kitchen staff, which mirrors healthcare teamwork dynamics.

IT Technician

Quality Awnings and Signs
01.2019 - 09.2023
  • Provided technical support to a team of 25, focusing on efficient troubleshooting and problem resolution.\
  • Managed inventory tracking and documentation, key skills for maintaining records.
  • Collaborated with team members to streamline workflows, demonstrating skills transferable to clinical settings.

Manager, Chef, Server

Guu Izakaya
01.2015 - 06.2017
  • Interacted daily with customers to provide high-quality service, fostering positive relationships.
  • Problem-solved quickly and effectively, ensuring customer satisfaction in a fast-paced environment.
  • Managed operations, including staff coordination and guest services, demonstrating collaboration in a team.

Education

Google IT Support Certified - Technical Support Fundamentals, Computer Networking, Operating Systems, IT Security

Google Career Institute
Vancouver, BC

Diploma in Culinary Arts and Baking & Pastries - undefined

Pacific Institute of Culinary Arts
Vancouver, BC

Skills

  • Customer Interaction & Care Coordination
  • Administrative Support & Records Management
  • Strong Communication & Team Collaboration
  • IT & Technical Support (Troubleshooting, Network Setup)
  • Time Management & Organizational Skills
  • Handles administrative tasks like scheduling appointments, answering phones, and processing payments

Hobbies and Interests

Vancouver Ultimate League, Vancouver, BC, Team Captain, 04/01/12, Present, Led and organized team practices and strategy, demonstrating leadership and collaboration.

Personal Information

Here’s the revised version tailored for a customer service representative role:

Enthusiastic and dedicated individual seeking a position as a Customer Service Representative. I am excited about the opportunity to assist customers and collaborate with teams to deliver exceptional service. Although I may not have direct experience in this specific role, I am eager to learn and adapt quickly. I am well-prepared to handle inquiries, resolve issues, and create a positive experience for customers. My strong communication skills and commitment to customer satisfaction will enable me to make a meaningful contribution to your team.

Languages

English
Native or Bilingual
Chinese (Cantonese)
Professional Working

Timeline

Chef de Partie

Seasons Catering
10.2023 - Current

IT Technician

Quality Awnings and Signs
01.2019 - 09.2023

Manager, Chef, Server

Guu Izakaya
01.2015 - 06.2017

Google IT Support Certified - Technical Support Fundamentals, Computer Networking, Operating Systems, IT Security

Google Career Institute

Diploma in Culinary Arts and Baking & Pastries - undefined

Pacific Institute of Culinary Arts
Benson Lui