Benson Addo

• Coordinated smooth department receiving, inventory storage, and product management.
• Handled personnel issues in-person through effective motivational and disciplinary strategies.
• Resolved escalated issues with positive approach, persuasive communication skills, and effective conflict management strategies.
• Inspected department daily to verify team conformance with policies and expectations.
• Checked cleanliness and sanitation regularly and implemented corrective actions to meet standards.
• Engaged customers in friendly conversation and effectively implemented suggestive selling techniques.
• Supervised day-to-day employee activities and department functions, including setting assignments and coordinating schedules.
• Managed employee performance through disciplining, coaching, and counseling.

• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

• Coordinated smooth department receiving, inventory storage, and product management
• Handled personnel issues in-person through effective motivational and disciplinary strategies
• Resolved escalated issues with positive approach, persuasive communication skills, and effective conflict management strategies
• Inspected department daily to verify team conformance with policies and expectations
• Checked cleanliness and sanitation regularly and implemented corrective actions to meet standards
• Engaged customers in friendly conversation and effectively implemented suggestive selling techniques
• Supervised day-to-day employee activities and department functions, including setting assignments and coordinating schedules
• Managed employee performance through disciplining, coaching, and counseling
• Implemented strategies to improve department efficiency and productivity

• Collaborated with team members to ensure portioning requirements were met to control costs and minimize waste
• Adapted recipes to accommodate customers' allergies and specific requests
• Efficiently managed multiple cooking tasks to deliver food to customers in a timely manner

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Conducted performance evaluations and provided constructive feedback to employees.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.