Summary
Overview
Work History
Education
Skills
Volunteering And Community Engagement
Languages
Relevant Experience
Timeline
Generic

BENNY SALAMANCA

Ottawa,ON

Summary

A Ph.D. in Law and Legal Studies Candidate with years of telecom, banking, and academia experience. Results-driven professional skilled in communication, stakeholder-relationship and engagement, research, public relations, policymaking and analysis, political science, legal research, law, and history. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Teacher's Assistant

Faculty of Law and Legal Studies, Carleton University
09.2023 - Current
  • Enhancing students' learning experience through writing, marking structure, and any issues related to courses via online office hours
  • Responsible for marking research papers and examinations
  • Collaborating with professors to increase student engagement and quality learning through audit and students feedback.

Consultant

CIBC
08.2022 - 06.2023
  • Acts as the point of contact between CIBC's Global Regulatory Affairs and prudential regulators
  • Responsible for specific portfolios surrounding regulatory affairs' compliance, updates, and reporting within CIBC and governmental bodies
  • Ensures deliverables and deadlines are met with accuracy and timeliness in compliance with CIBC and financial regulators' standards
  • Expert in Financial Institutions' compliance, risk management, and regulatory standards.

Resource Manager

TELUS
01.2014 - 10.2016
  • Managed at least 150 field technicians daily to ensure timely and accurate installation and upgrade of internet, phone, satellite, and other TELUS services
  • Maintained constant and robust relationships with field managers, directors, and other departments to maintain at least a 95% service level
  • Ensured that field technicians' skills and time were utilized effectively to serve customers with 100% Satisfaction
  • Led projects to improve field technician's performance to enhance customer experience.

Risk Management Analyst

CIBC
01.2009 - 12.2012
  • Regularly assess lending policy on customers' risk patterns to protect CIBC from financial loss
  • Responsible for audit and in-depth review of CIBC's risk appetite behind the approval and denial of credit card and credit limit increase applications
  • Engaged in the creation and auditing of new lending products and services to maximize CIBC's profit
  • Maintained strong relationships with risk management executives and other stakeholders.

Education

Ph.D. in Law and Legal Studies -

Faculty of Law and Legal Studies, Carleton University
Ottawa, ON

Master of Arts in Political Science -

Memorial University of Newfoundland and Labrador
St. Johns, NL

Master of Public Policy (No Degree Awarded) -

The Munk School of Global Affairs and Public Policy, University of Toronto
Toronto, ON

Honors Bachelor of Arts: Canadian Studies Specialist, Minor in History, and Indigenous Studies -

University of Toronto
Toronto, ON

Skills

  • Leadership
  • Adaptability
  • Problem Solving
  • Communication
  • Organization

Volunteering And Community Engagement

  • Engagement Manager and Facebook Administrator, Munk School of Global Affairs and Public Policy, University of Toronto, Toronto, Ontario, Canada, 08/2020-03/2021, Approve or deny new member requests to safeguard and ensure the group's privacy, Plan and execute events with the student council and students, which aims to advocate community engagement, inclusivity, and diversity, Created a safe environment for the student to post topics, concerns, academic challenges, and academic and leisure events
  • Academic Mentor and Speaker, University of Toronto, Woodsworth College, Toronto, Ontario, Canada, 07/2018-07/2020, Spoke before hundreds of mature Academic Bridging Program students to answer questions surrounding courses, workload, work-life balance, and different resources that would benefit student performance and well-being, Guided mature students to fulfill academic goals despite academic and personal challenges by sharing my academic success and challenges, Established a safe and unbiased environment for students to seek academic support to reach educational goals that best suit the students
  • Outreach Volunteer, Asian Community Aids Services, Toronto, Ontario, Canada, 01/2018-12/2019, Distributed condoms to the Asian LGBTQ community for the prevention of HIV/AIDS and other STIs, Built a non-discriminatory dialogue with straight and LGBTQ of different racial backgrounds to discuss HIV/Aids and other STIs, Referred the LGBTQ communities to other organizations to obtain other social, financial, and health services

Languages

English
Native or Bilingual

Relevant Experience

  • Teacher's Assistant, Faculty of Law and Legal Studies, Carleton University, Ottawa, ON, Canada, 09/2023-Present, Enhancing students' learning experience through writing, marking structure, and any issues related to courses via online office hours, Responsible for marking research papers and examinations, Collaborating with professors to increase student engagement and quality learning through audit and students feedback
  • Consultant, CIBC, Toronto, ON, Canada, 08/2022-06/2023, Acts as the point of contact between CIBC's Global Regulatory Affairs and prudential regulators, Responsible for specific portfolios surrounding regulatory affairs' compliance, updates, and reporting within CIBC and governmental bodies, Ensures deliverables and deadlines are met with accuracy and timeliness in compliance with CIBC and financial regulators' standards, Expert in Financial Institutions' compliance, risk management, and regulatory standards
  • Resource Manager, TELUS, Burnaby, BC, Canada, 01/2014-10/2016, Managed at least 150 field technicians daily to ensure timely and accurate installation and upgrade of internet, phone, satellite, and other TELUS services, Maintained constant and robust relationships with field managers, directors, and other departments to maintain at least a 95% service level, Ensured that field technicians' skills and time were utilized effectively to serve customers with 100% Satisfaction, Led projects to improve field technician's performance to enhance customer experience
  • Risk Management Analyst, CIBC, Toronto, ON, Canada, 01/2009-12/2012, Regularly assess lending policy on customers' risk patterns to protect CIBC from financial loss, Responsible for audit and in-depth review of CIBC's risk appetite behind the approval and denial of credit card and credit limit increase applications, Engaged in the creation and auditing of new lending products and services to maximize CIBC's profit, Maintained strong relationships with risk management executives and other stakeholders

Timeline

Teacher's Assistant

Faculty of Law and Legal Studies, Carleton University
09.2023 - Current

Consultant

CIBC
08.2022 - 06.2023

Resource Manager

TELUS
01.2014 - 10.2016

Risk Management Analyst

CIBC
01.2009 - 12.2012

Ph.D. in Law and Legal Studies -

Faculty of Law and Legal Studies, Carleton University

Master of Arts in Political Science -

Memorial University of Newfoundland and Labrador

Master of Public Policy (No Degree Awarded) -

The Munk School of Global Affairs and Public Policy, University of Toronto

Honors Bachelor of Arts: Canadian Studies Specialist, Minor in History, and Indigenous Studies -

University of Toronto
BENNY SALAMANCA