Bennet Paul

• Set up banquet rooms for events, including table and chair arrangement, linen placement, and décor. • Greet guests, take drink and food orders, and serve courses in a timely and efficient manner. • Monitor guest needs during events, promptly addressing requests and ensuring a positive dining experience. • Clear tables, refill beverages, and maintain a clean and organized banquet area throughout the event. • Collaborate with kitchen and catering staff to ensure seamless coordination of food service. • Follow proper food safety and sanitation guidelines, including handling of dishes and utensils. • Communicate effectively with event planners, colleagues, and supervisors to ensure smooth event execution. • Handle unexpected situations professionally, such as spills or guest concerns, and resolve them to guests' satisfaction. • Assist with event breakdown, including cleaning and storing equipment and utensils.

House of Ming- One of Delhi's oldest oriental restaurants with a 44-year-old legacy • Organize mise en place ahead of service • Active member of team responsible for food tastings and food photography • Prepare condiments and ensure that adequate quantities of linen, cutlery and crockery are available • Perform all necessary tasks
to serve food & beverage according to the brand standard • Advise, assist and recommend food & beverage

to practice good guest interaction. • Attend to guest complaints and queries satisfactorily. • Ensure minimum wastage, breakage and spoilage • Actively use up-selling techniques by exceeding guest expectations and to increase revenue.

Polo Lounge- one of Delhi's finest lounge bars with a 25-year-old legacy • Responsible for taking orders and serving beverages to our guests while maintaining the highest standards of bar service and exceeding our guests' expectations. • Maintain complete knowledge of features, services, rates and promotions at the outlet and the hotel • Use the correct glassware for specific beverages and maintain appropriate par levels of equipment and supplies • Respond promptly to guest requests and concerns, and check customer satisfaction regularly • Ensure the bar area is clean and organized at all times, and prepares mise en place ahead of service • Keep up to date with the latest cocktail trends and mixes

Successfully completed 4 months industrial training at Madhubhan Resort and spa, Anand in all core departments.