Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Benjamin Caplin

Thornhill,Canada

Summary

Resourceful Customer Sales Representative with over 17 years of experience in the retail industry. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Overview

10
10
years of professional experience

Work History

Inventory Receiver

Ren’s Pets
07.2022 - 09.2024
  • Product Specialist
  • Directly Oversaw Shipping & Receiving of Stock & Promotional Banners/Items
  • Organized Customer Requests & Orders
  • Maintained accurate tracking system covering shipping and receiving transactions.
  • Maintained a safe working environment through routine inspections and adherence to safety protocols.

Store Associate

Three Kingdoms Games
10.2021 - 06.2022
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Handled Shipping & Receiving of Stock
  • Placed Inventory Orders
  • Official Tournament Organizer
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Department Manager

Hairy Tarantula
03.2017 - 01.2021
  • Product Specialist
  • Store Cleanliness
  • Handled Scheduling
  • Official Tournament Organizer for daily events
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

Store Associate

UNIQLO
10.2016 - 01.2017
  • Store Cleanliness
  • Replenishment of stock
  • Point of Sale

Natural Value & Seafood Clerk

Real Canadian Superstore
02.2015 - 11.2016
  • Tracked Inventory
  • Stocked shelves & faced aisles
  • Customer service

Education

Ontario Advanced Diploma - Business Administration

George Brown College
Toronto, Ontario
01.2017

Skills

  • Proficient in English (Written & Speaking)
  • Knowledgeable with Microsoft Office & Google Docs
  • Strong knowledge and experience utilizing Social Media
  • Excellent work attitude & punctuality
  • Thrives in both individual and group oriented tasks
  • Experience with managing a team with daily sales targets
  • Experience with B2B and B2C interactions

References

All references are available upon request

Languages

English

Timeline

Inventory Receiver

Ren’s Pets
07.2022 - 09.2024

Store Associate

Three Kingdoms Games
10.2021 - 06.2022

Department Manager

Hairy Tarantula
03.2017 - 01.2021

Store Associate

UNIQLO
10.2016 - 01.2017

Natural Value & Seafood Clerk

Real Canadian Superstore
02.2015 - 11.2016

Ontario Advanced Diploma - Business Administration

George Brown College

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Benjamin Caplin