Benjamin Valenzuela
Grand Terrace
Summary
Enthusiastic school support professional with a strong background in community engagement, student supervision, and customer service. Experienced in building positive connections with students and families, supporting safe campus environments, and providing reliable administrative and operational support. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
Guest Services & Guest Relations
Disneyland Resort
02.2019 - Current
- -Assisted guests with high-volume phone inquiries and routed calls to correct departments.
- - Processed attendance and labor reports to support daily operational needs.
- - Completed clerical tasks including email distribution, copying, and information tracking.
- - Served as a training and safety specialist, ensuring team readiness and compliance.
School Support Staff / Custodian
Fontana Unified School District
08.2017 - 03.2023
- - Supported student safety and supervision across campus, including transitions and recess.
- - Assisted teachers with classroom setup, supplies, and maintaining organized learning environments.
- - Built rapport with students and parents to enhance engagement and positive school climate.
- - Utilized behavior strategies and child development knowledge to support student needs.
- - Helped coordinate school operations and community-based activities.
Warehouse Associate
Amazon
10.2012 - 08.2017
- -Ensured accurate tracking and movement of inventory and shipments.
- - Maintained productivity in a high-demand warehouse environment.
- - Processed, scanned, and documented incoming and outgoing materials.
Education
A.A. - Psychology
Riverside City College
03.2026
Associate of Arts - Science, Psychology & Child Development
Citrus College
Glendora, CA06-2026
High School Diploma -
Montclair High School
Montclair, CASkills
- Positive behavior intervention techniques
- Understanding of child development
- Community relationship development
- Customer engagement
- Facilitating open family discussions
- Data entry proficiency
- Attendance management
- Administrative support
- Proficient in Microsoft Office
- Effective team collaboration
- Effective communication
- Compliance training facilitation
- Friendly, positive attitude
Timeline
Guest Services & Guest Relations
Disneyland Resort
02.2019 - Current
School Support Staff / Custodian
Fontana Unified School District
08.2017 - 03.2023
Warehouse Associate
Amazon
10.2012 - 08.2017
A.A. - Psychology
Riverside City College
Associate of Arts - Science, Psychology & Child Development
Citrus College
High School Diploma -
Montclair High School