Benjamin Snow
Mount Pearl,NL
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at East Can Transport Services Limited, leveraging expertise in invoice processing and team collaboration. Excelled in roles requiring meticulous bookkeeping and administrative support, achieving significant improvements in records management and payroll processing. Demonstrated a commitment to excellence and a results-driven approach, consistently exceeding employer expectations.
Overview
12
12
years of professional experience
Work History
Accounting Clerk
East Can Transport Services Limited
01.2023 - Current
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
Sales Clerk
Kent Building Supplies
10.2020 - 01.2023
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
Guest Service Representative
Doubletree By Hilton
09.2019 - 08.2020
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high guest satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Green Team Member
Conservation Corps Newfoundland And Labrador
07.2019 - 08.2019
- Boosted community involvement in sustainability initiatives by organizing local clean-up events and tree planting activities.
- Organized regular team meetings to discuss ongoing projects, challenges faced, and brainstorm creative ideas to further expand the Green Team''s seasonal mission.
- Collaborated with team members to develop and implement green policies daily operations.
- Raised environmental awareness within the organization through informative presentations and workshops.
Executive Lounge Waiter
The Sheraton Hotel
08.2018 - 06.2019
- Managed high volume of guests during peak hours, maintaining prompt and efficient service.
- Enhanced guest satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Retail Keyholder
Dollarama
10.2017 - 08.2018
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Assisted store cashiers during peak sales times.
- Balanced cash registers at end of shift and filled out necessary reports.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Mentored new employees on company procedures to enhance overall team performance.
Cabinet Maker/Cabinet Installer/Planer Operator
Distinctive Interiors
09.2015 - 08.2017
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Measured and cut materials to specified dimensions to achieve precise fit.
- Conducted regular equipment maintenance checks, maximizing machine performance and reducing downtime due to malfunctions.
- Inspected completed cabinets for quality assurance.
- Constructed custom cabinets for residential and commercial spaces using varied hand and power tools.
- Adhered to all safety protocols during the fabrication process, minimizing accidents and maintaining a safe working environment for all team members.
Sales Clerk
Dollarama
07.2013 - 08.2015
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments with accuracy and efficiency.
Receptionist/Sales Clerk
The Music Corner
09.2012 - 06.2014
- Greeted incoming students and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, and scanning documents.
Education
BBA - Business Administration
Memorial University of Newfoundland
Corner Brook, NL05.2023
Diploma in Business Management - Accounting
College of The North Atlantic
St. John's, NL05.2021
Trade Diploma - Welding
Academy Canada
St. John's, NL05.2015
Skills
- Invoice Processing
- Bookkeeping
- File Maintenance
- Records Management
- Account Reconciliation
- Payroll Processing
- Team Collaboration
- Invoicing and collections
- Proficient in Microsoft Office
- Administrative Support
Timeline
Accounting Clerk
East Can Transport Services Limited
01.2023 - Current
Sales Clerk
Kent Building Supplies
10.2020 - 01.2023
Guest Service Representative
Doubletree By Hilton
09.2019 - 08.2020
Green Team Member
Conservation Corps Newfoundland And Labrador
07.2019 - 08.2019
Executive Lounge Waiter
The Sheraton Hotel
08.2018 - 06.2019
Retail Keyholder
Dollarama
10.2017 - 08.2018
Cabinet Maker/Cabinet Installer/Planer Operator
Distinctive Interiors
09.2015 - 08.2017
Sales Clerk
Dollarama
07.2013 - 08.2015
Receptionist/Sales Clerk
The Music Corner
09.2012 - 06.2014
BBA - Business Administration
Memorial University of Newfoundland
Diploma in Business Management - Accounting
College of The North Atlantic
Trade Diploma - Welding
Academy Canada
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