Benjamin Schell
Greater Sudbury,ON
Summary
Highly personable and motivated individual with strong leadership abilities, excellent communication and interpersonal skills. Demonstrated dedication to exceptional customer service, consistently going above and beyond to assist those in need. Passionate about giving back to the community and making a positive impact in the lives of others. Extensive experience working for the City Of Greater Sudbury as a lifeguard and food worker, obtaining necessary skills to effectively interact with the public and customers in a polite, efficient, and resourceful manner.
Overview
4
4
years of professional experience
Work History
Babysitting
Families In The Community
05.2018 - Current
- I have been babysitting since the age of 12 and have had responsibilities for ensuring the health and well-being of others between the ages of 2 and 9
- I am able to actively play with and meet their needs while their parents are away
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Volunteer Position
Swim Ontario
01.2018 - Current
- Company Overview: Sanctioned Swim Meets
- I am responsible for timing competitive swimmers for each of the scheduled events
- This position involves the use of both electronic and manual reporting of racing times, which determines the placing of each swimmer in their respective categories
- Sanctioned Swim Meets
- Self-motivated, with a strong sense of personal responsibility.
Snow Removal
Neighbours
11.2021 - Current
- I am responsible for snow removal for a senior citizen in my neighbourhood.
- In doing so, I have demonstrated reliability and am depended upon to ensure that the driveway was cleared of snow and ice in the interest of their safety.
- Reduced safety hazards with diligent snow removal and ice treatment during winter months.
Volunteer Position
Pioneer Manor
03.2021 - Current
- Company Overview: City of Greater Sudbury
- I have successfully completed my 40 hours of community volunteer experience with Pioneer Manor and have enjoyed my time working in the resident store and laundry services
- My responsibilities include opening and closing the resident store, taking payment and interacting with residents, staff and visitors to the Home
- I also work in the laundry department, folding linens and resident clothing to assist in providing care to the residents of Pioneer Manor
- City of Greater Sudbury
- Worked effectively in fast-paced environments.
Front Counter & Drive Through Team Member
A&W (South End)
12.2021 - 05.2023
- Was responsible for taking orders, receiving payment, and quality control at point of order
- I was also responsible for identifying and maintaining cleanliness of the storefront and ensuring that guests receive the highest level of customer service during their visit
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Swim Instructor/Lifeguard
City Of Greater Sudbury
02.2024 - 05.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
Lifeguard/Waterslide Attendant
Townplace Suites Marriott
09.2023 - 06.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool & slide area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Waterfront Lifeguard
City of Greater Sudbury
06.2023 - 08.2024
- Was responsible for the safety of patrons, supervising swimming activities, ensuring all swimming guidelines and by-laws were being followed, warning swimmers of the dangers of disobeying safety policies, evaluating the safety of equipment and the water, and administering life-saving actions when necessary, in emergency situations
- Educated beachgoers on water safety practices, promoting awareness and reducing risk of incidents.
- Contributed to a positive work environment through effective teamwork, communication, and problem-solving skills with colleagues.
Education
Bachelor of Science - Biochemistry
Brock University
St. Catharines04-2028
High School Diploma -
St. Charles College
Greater Sudbury, ON06-2024
Skills
- Competitive swimmer
- Interpersonal abilities
- Communication skills
- Well organized
- Dependable
- Customer experience
- Manual labour
- Performs well under pressure
- Multitasking
- Team player
- First Aid
- CPR
- AED operation
- Microsoft Office
- Word
- Outlook
- PowerPoint
Languages
English
Native or Bilingual
Timeline
Swim Instructor/Lifeguard
City Of Greater Sudbury
02.2024 - 05.2024
Lifeguard/Waterslide Attendant
Townplace Suites Marriott
09.2023 - 06.2024
Waterfront Lifeguard
City of Greater Sudbury
06.2023 - 08.2024
Front Counter & Drive Through Team Member
A&W (South End)
12.2021 - 05.2023
Snow Removal
Neighbours
11.2021 - Current
Volunteer Position
Pioneer Manor
03.2021 - Current
Babysitting
Families In The Community
05.2018 - Current
Volunteer Position
Swim Ontario
01.2018 - Current
Bachelor of Science - Biochemistry
Brock University
High School Diploma -
St. Charles College
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