BENJAMIN RUCKPAUL
Ottawa,ON
Summary
Seasoned Program Officer adept at evaluating progress and implementing strategic improvements. Decisive and forward-thinking leader with a resourceful approach. Continually seeking new opportunities, and experience professional challenges in the field of project management, with a focus on optimizing digital collaboration through online facilitation tools.
Overview
12
12
years of professional experience
Work History
Program Officer
OPSP - Programs, Controlled Substances and Cannabis Branch, Health Canada (HC)
07.2023 - Current
- Coordinate maintenance and updates to the Tobacco Control Directorate's public-facing web content
- Write, edit, and proofread web content to ensure it is up-to-date, factually correct, easy to read (plain language) and easy to navigate for the general public
- Contribute to public education and outreach initiatives: includes but not limited to research, review and development of tobacco and vaping cessation and prevention resources (print, online)
- Contribution to the development and execution of applicable contracts/standing offers for tobacco and vaping booklets, brochures and conference materials
- Prepare correspondence replies to members of public based on questions received regarding smoking/vaping questions
- Act as Chair and Secretariat for OPSP Public Education Working Group that meets quarterly
- Responsibilities include: Terms of Reference, Agendas, Meeting Minutes, Records of Decisions, timekeeping and engagement of participants
- Write/present quarterly and fiscal year-end analytical reports on web statistics based on Adobe reports received by the HC Web Analytics Team
- Includes: synthesis and analysis of data, trend tracking, measurement of successes, exploration of failures
- Write/present quarterly and fiscal year-end analytical reports on resource ordering statistics based on extraction of Lotus Notes reports
- Includes: synthesis and analysis of data, trend tracking, measurement of successes, exploration of failures
- Provide guidance and recommendations to management regarding future planning and structuring of TCD webpages
- Provide guidance and recommendations to management regarding future planning and ordering of smoking/vaping resource booklets and brochures
- Liaise with HC Web Communications team to detect and address TCD webpage deficiencies
- Liaise with HC Marketing team and HC Strategic Communications team (as required) in developing web content
- Assist manager, as needed, in preparing briefing notes for upper management, memos, PowerPoint speaking notes, PowerPoint presentations, meeting agendas, records of decisions, meeting minutes or summaries
- Participate in OPSP and TCD project teams and working groups.
Junior Program Officer
Indigenous Services Canada
05.2022 - 07.2023
- Processed applications for First Nations communities to receive funding under Jordan’s Principle and Choose Life
- Determined suitability of applications for First Nations communities to receive funding under CHRT 41
- Prepared biweekly and monthly reports for both Indigenous leadership and regional executive leadership
- Provided program advice to First Nations in order to help meet the unmet needs of First Nations children and youth.
Banking Advisor
Royal Bank of Canada
01.2020 - 02.2022
- Proactively engaged with personal and business banking clients to fulfill everyday and long-term banking needs
- Consolidated and assessed weekly/quarterly/yearly personal and branch-wide performance reports to brief senior management
- Headed information sessions available to clients and community stakeholders on how to use web-based banking tools
- Collaborated with RBC partners to provide comprehensive financial plans for personal and business clients
- Performed investigations into fraudulent banking activity including potential money laundering and terrorist financing
- Led region-wide digital training sessions for RBC advisors to further internal capacity surrounding new digital banking tools
- Partnered regularly with internal RBC capital broker to process transactions for high net worth clients
- Supervised daily operational procedures including cash balance oversight, precious metal shipments and security routines.
Fitness Advisor
GoodLife Fitness
01.2018 - 04.2019
- Identified new tactics to socialize GoodLife Fitness memberships to community members
- Engaged with community members through outreach and lead generation campaigns
- Chaired as a member of an internal committee focused on identifying gaps in operational efficiencies
- Represented interests of new and current Fitness Advisors to senior management
- Formed lasting partnerships with local businesses to promote health and fitness to their employees
- Managed current and prospective memberships using internal CRM software (Microsoft Dynamics)
- Facilitated on-boarding training sessions for new Fitness Advisors.
Spanish Instructor
Memorial University Global Brigades
09.2016 - 01.2018
- Developed linguistic training manuals for Memorial University Global Brigades members for use in Spanish-speaking countries
- Created secondary language curriculum for use by Memorial University Global Brigades
- Provided Spanish language training for Global Brigades members.
Research Assistant/Laboratory Technician
Memorial University of Newfoundland
09.2015 - 04.2016
- Created a digital database for cataloguing avian and microbiological specimens
- Prepared experimental setups for biology students
- Assisted in operating high-pressure sanitation machinery
- Performed dissections and morphological analyses on avian specimens
- Assisted in the preparation and execution of Western blots, qPCR, and gel electrophoresis.
Beekeeper
Le Rûcher Api
04.2012 - 09.2014
- Managed and maintained beehives and bee populations
- Extracted and processed honey, propolis and other bee products for distribution
- Created database for cataloguing honey amounts and bee populations
- Expanded scope of product distribution by forging strong relationships with local retailers.
Education
Post Graduate Certificate - Quality Management
Marine Institute
St. John’s, NLBachelor of Science (BSc) - Biology
Memorial University of Newfoundland
St. John’s, NL04.2017
Skills
- Multi-lingual (written and spoken); English, French, and Spanish
- Exceptional digital facilitator
- Strong command of interpersonal communication skills
- Exceptional ability in analyzing data and communicating results in an intelligible manner
- Effective team collaborator
- TESOL certification
Extracurricular Activities
Member - Canadian Society for Ecology and Evolution, April 2016 - Present
Member - Memorial University Biology Society, September 2012 - April 2017
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Timeline
Program Officer
OPSP - Programs, Controlled Substances and Cannabis Branch, Health Canada (HC)
07.2023 - Current
Junior Program Officer
Indigenous Services Canada
05.2022 - 07.2023
Banking Advisor
Royal Bank of Canada
01.2020 - 02.2022
Fitness Advisor
GoodLife Fitness
01.2018 - 04.2019
Spanish Instructor
Memorial University Global Brigades
09.2016 - 01.2018
Research Assistant/Laboratory Technician
Memorial University of Newfoundland
09.2015 - 04.2016
Beekeeper
Le Rûcher Api
04.2012 - 09.2014
Post Graduate Certificate - Quality Management
Marine Institute
Bachelor of Science (BSc) - Biology
Memorial University of Newfoundland
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