Benjamin Roustan
Senior Regional Manager
Toronto,ON
Summary
With ten years of experience in Sales, Administration, Housing, and Management, I thrive in fast-paced environments and naturally take on leadership roles. I’m now focused on leading teams and managing impactful projects.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Senior Regional Manager
Harrington Housing Inc.
12.2024 - Current
- Oversee the company’s largest portfolio across multiple markets, managing cross-functional teams both on-site and remotely (30+ staff across all departments)
- Lead operations, sales, arrears management, legal follow-up, compliance, finance, and customer service
- Supervise department leads and ensure alignment across diverse markets
- Identify and pursue expansion opportunities, optimizing performance across regions
- Create and guide marketing content to support growth and brand positioning
- Maintain full oversight of setup, crisis management, and strategic initiatives company-wide
Regional Operations Manager
Harrington Housing Inc.
11.2023 - 12.2024
- Oversaw operations in Toronto, Ottawa, and Montreal—covering over 50% of the company’s portfolio
- Led team management across cities, including scheduling, task assignment, and performance tracking
- Drove sales to maintain high occupancy across all markets
- Supervised city managers, coordinators, support staff, and housekeeping teams
- Tracked arrears and followed up on legal cases
- Maintained strong relationships with property owners and managers
- Directed setup and launch of new locations
- Managed inventory, procurement, and cost control
- Handled crisis response and peak period coordination
Operations Manager
Harrington Housing Inc.
04.2023 - 11.2023
- Managed staff scheduling, daily tasks, and team operations
- Supervised coordinators, support, and housekeeping teams
- Monitored sales to ensure high occupancy rates and revenues
- Tracked arrears and followed up on legal cases
Maintained communication with property owners and managers - Oversaw setup of new locations and rooms
- Handled inventory and purchasing
General Manager
Aerospark Dynamics DMCC
02.2020 - 01.2023
- Established Aerospark in the UAE, leading company setup, visa procedures, and daily operations.
- Led technical innovation and testing in turbines, propellers, and wind power systems.
- Oversaw R&D, managed budgets, and protected intellectual property.
- Directed recruitment of skilled engineers while managing overall operations.
- Proactively engaged investors and built strategic industry partnerships.
Senior Administrative Assistant
Global Relay SASU/Globe Relay Inc.
04.2017 - 02.2020
- Developed and managed company's procedures, relationships, and filing system
- Oversaw HR, supplier, service provider, legal, and accounting relations
- Streamlined the filing and backup system
- Conducted bank reconciliation and implemented accounting controls
- Created monitoring dashboards and employment contracts
- Enhanced legal, social, tax, and corporate compliance
Sales Assistant
Providis
09.2015 - 03.2017
- Store and inventory management, cash register handling, customer advice
Education
BTS Manager Assistant - Management
Aix-Marseille University
Aix-en-provence, France 05.2018 - 01.2019
Baccalaureate STMG - Management and Finance
Lycée Blaise Pascal
Charbonnières-les-bains, France 01.2014 - 01.2015
Skills
Timeline
Senior Regional Manager
Harrington Housing Inc.
12.2024 - Current
Regional Operations Manager
Harrington Housing Inc.
11.2023 - 12.2024
Operations Manager
Harrington Housing Inc.
04.2023 - 11.2023
General Manager
Aerospark Dynamics DMCC
02.2020 - 01.2023
BTS Manager Assistant - Management
Aix-Marseille University
05.2018 - 01.2019
Senior Administrative Assistant
Global Relay SASU/Globe Relay Inc.
04.2017 - 02.2020
Sales Assistant
Providis
09.2015 - 03.2017
Baccalaureate STMG - Management and Finance
Lycée Blaise Pascal
01.2014 - 01.2015
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