Benjamin Roustan
Senior Regional Manager
Toronto,ON
Summary
With ten years of experience in Sales, Administration, Housing, and Management, I thrive in fast-paced environments and naturally take on leadership roles. I’m now focused on leading teams and managing impactful projects.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Senior Regional Manager
Harrington Housing Inc.
12.2024 - Current
- Oversee the company’s largest portfolio across multiple markets, managing cross-functional teams both on-site and remotely (30+ staff across all departments)
- Lead operations, sales, arrears management, legal follow-up, compliance, finance, and customer service
- Supervise department leads and ensure alignment across diverse markets
- Identify and pursue expansion opportunities, optimizing performance across regions
- Create and guide marketing content to support growth and brand positioning
- Maintain full oversight of setup, crisis management, and strategic initiatives company-wide
Regional Operations Manager
Harrington Housing Inc.
11.2023 - 12.2024
- Oversaw operations in Toronto, Ottawa, and Montreal—covering over 50% of the company’s portfolio
- Led team management across cities, including scheduling, task assignment, and performance tracking
- Drove sales to maintain high occupancy across all markets
- Supervised city managers, coordinators, support staff, and housekeeping teams
- Tracked arrears and followed up on legal cases
- Maintained strong relationships with property owners and managers
- Directed setup and launch of new locations
- Managed inventory, procurement, and cost control
- Handled crisis response and peak period coordination
Operations Manager
Harrington Housing Inc.
04.2023 - 11.2023
- Managed staff scheduling, daily tasks, and team operations
- Supervised coordinators, support, and housekeeping teams
- Monitored sales to ensure high occupancy rates and revenues
- Tracked arrears and followed up on legal cases
Maintained communication with property owners and managers - Oversaw setup of new locations and rooms
- Handled inventory and purchasing
General Manager
Aerospark Dynamics DMCC
02.2020 - 01.2023
- Established Aerospark in the UAE, leading company setup, visa procedures, and daily operations.
- Led technical innovation and testing in turbines, propellers, and wind power systems.
- Oversaw R&D, managed budgets, and protected intellectual property.
- Directed recruitment of skilled engineers while managing overall operations.
- Proactively engaged investors and built strategic industry partnerships.
Senior Administrative Assistant
Global Relay SASU/Globe Relay Inc.
04.2017 - 02.2020
- Developed and managed company's procedures, relationships, and filing system
- Oversaw HR, supplier, service provider, legal, and accounting relations
- Streamlined the filing and backup system
- Conducted bank reconciliation and implemented accounting controls
- Created monitoring dashboards and employment contracts
- Enhanced legal, social, tax, and corporate compliance
Sales Assistant
Providis
09.2015 - 03.2017
- Store and inventory management, cash register handling, customer advice
Education
BTS Manager Assistant - Management
Aix-Marseille University
Aix-en-provence, France 05.2018 - 01.2019
Baccalaureate STMG - Management and Finance
Lycée Blaise Pascal
Charbonnières-les-bains, France 01.2014 - 01.2015
Skills
Team Leadership
Project Coordination
Strategic Decision Making
Flexible Problem Solving
Critical Thinking in Problem Solving
Budget Management
Experienced with Office 365 Applications
Sales Strategy Development
Staff training and development
Emergency response
Timeline
Senior Regional Manager
Harrington Housing Inc.
12.2024 - Current
Regional Operations Manager
Harrington Housing Inc.
11.2023 - 12.2024
Operations Manager
Harrington Housing Inc.
04.2023 - 11.2023
General Manager
Aerospark Dynamics DMCC
02.2020 - 01.2023
BTS Manager Assistant - Management
Aix-Marseille University
05.2018 - 01.2019
Senior Administrative Assistant
Global Relay SASU/Globe Relay Inc.
04.2017 - 02.2020
Sales Assistant
Providis
09.2015 - 03.2017
Baccalaureate STMG - Management and Finance
Lycée Blaise Pascal
01.2014 - 01.2015