Benjamin Ramos
Whittier
Summary
Motivated and detail-oriented college student currently completing prerequisite coursework at Long Beach City College in preparation for entering a Dental Hygiene program. With over two years of experience in a fast-paced customer service environment at Raising Cane’s, I have developed strong teamwork, precision, and professionalism skills. As a Certified Trainer and Certified Bird Specialist, I learned the importance of maintaining high standards, following strict procedures, and working efficiently under pressure.
Through my volunteer experience at Clinica Dental Sun Rie in Placentia, I gained hands-on exposure to patient care, sterilization protocols, operatory preparation, and daily dental office operations. I am bilingual in English and Spanish, allowing me to communicate effectively with diverse patient populations. I am eager to continue learning, contribute to a compassionate and organized dental team, and grow professionally within the healthcare field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Rasing Canes Chicken Fingers
La Habra, CA
05.2023 - Current
- Selected as a Certified Bird Specialist, responsible for maintaining strict food safety, quality control, and sanitation standards in a fast-paced environment
- Ensured compliance with health and safety procedures, demonstrating attention to detail and consistency under pressure
- Promoted to Certified Trainer, responsible for onboarding and training new team members on operational procedures, cleanliness standards, and customer service expectations
- Maintained accuracy while handling POS transactions, cash management, and order assembly in high-volume shifts
- Practiced effective communication and teamwork to ensure smooth operations and positive guest experiences
- Developed strong time management, precision, and multitasking skills—transferable to assisting in clinical procedures and maintaining sterile environments
Volunteer
Dental Assisting
Placentia, CA
04.2025 - 09.2025
- Assisted with patient intake, verified paperwork, and maintained accurate patient records.
- Observed restorative, preventive, and diagnostic procedures to gain insight into chairside techniques and clinical protocols.
- Supported sterilization and infection control procedures in compliance with OSHA guidelines, including instrument cleaning, packaging, and operatory turnover.
- Prepared treatment rooms before procedures and ensured proper setup of dental instruments and materials.
- Maintained a clean, organized clinical environment to promote patient safety and efficiency.
- Greeted patients professionally and communicated basic information in both English and Spanish to support patient comfort and understanding.
- Assisted with room breakdown and restocking supplies to ensure readiness for subsequent appointments.
- Demonstrated attention to detail, professionalism, and confidentiality when handling patient information.
- Developed familiarity with dental terminology, instrument identification, and workflow in a clinical setting.
Education
No Degree -
Fullerton Dental Assistant School
Fullerton, CA04-2026
Associate of Arts - Dental Hygiene
Cerritos College
Norwalk, California, CA05-2024
Skills
- Strong understanding of sanitation, cleanliness, and infection control standards from maintaining strict food safety protocols and supporting sterilization procedures in a dental setting
- Experience assisting with patient intake, operatory setup, instrument preparation, and room turnover
- Familiarity with dental terminology, treatment flow, and chairside observation of restorative and preventive procedures
- Bilingual communication skills (English and Spanish), allowing me to effectively support and comfort diverse patient populations
- Exceptional attention to detail and ability to follow step-by-step procedures accurately
- Ability to work efficiently in fast-paced environments while maintaining precision and organization
- Leadership and training experience, responsible for onboarding and coaching new team members
- Strong teamwork and communication skills developed through high-volume customer service experience
Certification
CPR/BLS Certification, Dental Radiography course and Infection Control training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Albanian
Elementary
Timeline
Volunteer
Dental Assisting
04.2025 - 09.2025
Crew Member
Rasing Canes Chicken Fingers
05.2023 - Current
No Degree -
Fullerton Dental Assistant School
Associate of Arts - Dental Hygiene
Cerritos College