Benjamin Pfabe
Carlsbad
Summary
Dynamic professional with a proven track record in horse training and strategic communications at Crosby Volmer International Communications. Excelled in creating safe, effective environments and fostering strong relationships, ensuring client satisfaction and animal wellbeing. Skilled in customer service and time management, adept at elevating team performance and achieving targeted goals.
Overview
17
17
years of professional experience
Work History
Horse Trainer
Self Employed
03.2010 - Current
- Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
- Scheduled farrier and vet appointments regularly.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
- Maintained animal health records, treating minor injuries, and reporting serious injuries to owners for consultation with veterinarians.
- Prepared horses for specific competitions or tasks.
Account Executive
Crosby Volmer International Communications
05.2008 - 08.2009
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Assisted in created nationwide consumer education campaign to target audiences for the switch of Analog to Digital TV
- Managed and booked hundreds of speaking engagements in seven states for specific audiences
Education
Bachelor of Arts - Communications
George Mason University
Fairfax, VA05-2008
Skills
excellent customer service skills
strong communication abilities with the capacity to remain calm under pressure and in stressful situations
physical stamina, and the ability to work effectively as part of a team
well versed in time management and creating safe habits and a safe environment for customers
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Horse Trainer
Self Employed
03.2010 - Current
Account Executive
Crosby Volmer International Communications
05.2008 - 08.2009
Bachelor of Arts - Communications
George Mason University
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