Benjamin Owusu
Human Resource Practitioner
Brantford,Canada
Summary
An experienced HR professional with over 12 years work experience in mining industry in Ghana, West Africa
Overview
18
18
years of professional experience
Work History
Senior Industrial Relations Officer
Asante Gold Corporation
01.2021 - 12.2023
- Provided expert support to management on trade union activities including salary and condition of service negotiations
- Conducted compensation surveys and made recommendations to ensure that the company’s rates of pay and benefits are competitive to attract, retain and motivate staff to perform at the highest possible level
- Conducted surveys and researched on conditions of service for workers and made recommendations for implementation as necessary
- Improved, developed and sustained the organizational culture by promoting behaviours and norms amongst employees that are aligned with the Asante Gold corporate values, ensuring a conducive IR climate always
- Identified and anticipated areas of potential conflicts and supported the development of strategies to allay these conflicts and labour actions
- Supported the development of IR policies and procedures and advised where applicable to ensure compliance with Labour Act 2003 (Act 651) and, other relevant legislations and best practices
- Assisted in resolving disputes and grievances in the workplace by advising on industrial law and policies; and represented the company in industrial negotiations
- Liaised with and coached internal stakeholders (employees and senior supervisors of contractors & sub-contractors) on emerging employee and industrial relations issues to promote industrial harmony
- Developed and maintained constructive relationship with government agencies, authorities, employee associations, employees and management
- Maintained good relationships within the organization by implementing excellent communication tools and systems to solicit employees’ inputs and opinions
- Investigated disciplinary and grievance cases
- Championed grievances and disciplinary hearings to ensure procedural fairness in applying the Company’s policies and procedures
- Assisted with other general HR assignments including but not limited to: Prepared job descriptions
- Advertised job positions
- Arranged and conducted interviews
- Coordinated all post interview processes
- Assisted in new employee orientation
- Conducted employee exit interview
- Maintained records of employees’ claims and processed for payments
- Maintained records of employees leave days
- Prepared monthly leave report to the Finance Department for cost capturing.
Senior Industrial Relations Officer (Leader of HR Dept.)
Resolute Mining
- 01.2021
- Recommended, developed and implemented policies and procedures to guide manpower planning, staff recruitment, and selection, performance appraisal, training, and development to ensure appropriate staffing and optimum human resource utilization
- Provided support and assistance to supervisors on team recruitment process such as vacancy requisitions and its approval process, preparation of internal/external adverts, arranging and conducting interviews including preparation of interview assessment forms and report
- Led recruitment of talent by engaging HR best practice and applicable employment laws, employing modern trends to position company as an employer of choice
- Developed and implemented a robust staff performance appraisal tool to effectively manage performance to establish a high-performance culture
- Conducted compensation surveys and made recommendations to ensure that the company’s rates of pay and benefits are competitive to attract, retain and motivate staff to perform at the highest possible level
- Developed and implemented HR policies, procedures, systems and structures which promote equal opportunity, trust and confidence among staff and enable line management to manage and motivate staff as well as being the custodian of such policies and procedures
- Prepared and controlled departmental budget within approved limits to enable the company to achieve its financial targets
- Liaises with the Environment Health and Safety Department concerning staff health issues and oversee the general welfare of staff such as feeding, accommodation, travels etc
- Championed grievances and disciplinary hearings to ensure procedural fairness in applying the Company’s policies and procedures
- Advised line management and employees on best practices to managing conflict, employee discipline, grievances and performance improvement management
- Identified and anticipate areas of potential conflicts and support the development of strategies to allay these conflicts and labour actions
- Maintained regular contact with staff to explain Company policies and procedures.
Senior HR Officer
PW Mining International Ltd.
05.2015 - 08.2016
- Provided support and assistance to supervisors on team recruitment process such as vacancy requisitions and its approval process, arranging and conducting interviews including preparation of interview assessment forms and report
- Developed and implemented statutorily compliant HR Management System and guided and managed the delegated provision of Human Resources services, policies and programs at PW Asanko Project
- Oversaw the HR operations, information management, and office staff by planning, organizing, and directing HR operations and activities
- Assisted in resolving disputes and grievances in the workplace by advising on industrial law and policies; and representing the company in industrial negotiations
- Evaluated organizational needs, developed aligned human resource solutions and implemented strategies in the areas of compensations and benefits and workforce efficiency
- Researched and resolve complex new hire process and system issues and investigated associate relations issues and partnered with managers for resolution
- Identified training needs of employees, arrange for and coordinate training of employees
- Oriented new employees by providing orientation packets; reviewing company policies; gathering withholding and other payroll information; explaining of benefit programs.
Head of HR Department
P&A Services (Consultant for PW Mining Int.)
04.2015 - 05.2015
- Provided day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation across the group
- Set-up and operationalized the human resource unit by developing HR policies, procedures, systems and programmes
- Recruited, trained, managed and motivated teams for specific assignments
- Managed, mediated, and resolved conflicts, grievances, confrontations, or disagreements in constructive manner to minimize negative impact
- Championed a performance culture by ensuring that there is an on-going process of performance related communication between management and staff that occurs throughout the year, in support of accomplishing strategic business objectives
- Proactively advised and educated managers and employees on how to address institutional relations matters such as employee performance, grievances, employee conduct and inappropriate interpersonal actions to pre-empt and prevent escalation and formal actions.
HR Officer
Peace and Grace Hospital
12.2013 - 03.2014
- In charge of all pre-recruitment procedures including outsourcing, arranging interviews, inductions and salary negotiations
- Conducted reference background checks on new employees or entrants and catered for the Group companies’ manpower planning
- Assisted in leave administration (i.e
- Notification, overtime and end of service benefit for payment and advised on engagement, confirmations and disengagements monthly to the Group HR Manager
- Planned and delivered appropriate HR related training/development activities for all levels of the hospital staff
- Ensured effective communication with all staff to maintain ethical and transparent working relationship
- Coordinated with team in handling labour issues and implementation of disciplinary measures as per policy etc.
Industrial Relations Officer
Noble Gold Bibiani Ltd
02.2009 - 12.2013
- Initiated action on Workman’s compensation and other insurance claims and ensured equitable treatment in all labour matters to promote industrial peace and harmony in the company
- Interpreted to supervisors and the workforce the company’s rules and regulations as well as the prevailing Collective Agreement
- Investigated on petitions on disciplinary actions and submitted the findings to Management for consideration
- Diffused any feeling of dissatisfaction before they develop into major industrial disputes
- Took part in negotiations with the workforce in matters relating to their conditions of service
- Settled minor disputes between overseers and workers to ensure a healthy working environment
- Monitored labour movements and informed Management of such movement during disputes
- Collated manpower statistics for Management information.
Plant Operator (Control Room)
Central African Gold Ghana Ltd
03.2006 - 01.2009
- Answered telephone and radio messages in a polite manner, and directed calls to where appropriate
- Communicated to supervisors and other superiors regarding plant performance and productivity
- Controlled the plant operation parameters and monitored the process water pond level.
Plant Operator
AngloGold Ashanti Bibiani Ltd
- 03.2006
- Initiated CIL inter-tanks loaded carbon advancing
- Monitored CIL tank levels to avoid spill over
- Transferred barren carbon to the Kiln for activation
- Monitored reagent level in the CIL tanks and prepared samples.
Education
Postgraduate Certificate in Global Business Management -
Conestoga College
08.2024
MBA (Human Resource Management Option) -
Kwame Nkrumah University of Science & Technology
01.2014
Bachelor of Management Studies -
University of Cape Coast
01.2010
HND in Marketing -
Cape Coast Technical University
01.2001
Skills
- Recruitment, Selection & Onboarding
- Conflict Management
- Employee Training and Development
- HRMS Administration
- Industrial Relations and Labour practice
- Report Generation
- Labour Laws and Compliance
- Coaching & Counseling
- MS Office Suite
- Internet Research
- HR Software – ProSoft and Payspace
- Excellent communication and strong interpersonal skills
- Positive safety behaviour and leadership
- Confidentiality of information
- Build and sustain a team of network
- Planning and social skills
- Team player
- Reliable and independent
- Valid Driving License – License “B”
Languages
English
Affiliations
Associate Member, Charted Institute of Human Resource and Management, Ghana, 2021
Training Seminars
- Two days training on effective supervisory skills for higher performance, 2023
- 2 days training on Payroll and HR ProSoft Invoice, 2021
- Three days training in first aid, 2020
- Two days training on communication at the workplace, 2019
- Four days’ workshop on Industrial Relations practices in Ghana, 2013
- Symposium on professionalism and career path in human resource management, 2013
- Symposium on career development in management and organizational development, 2013
- Three days training in first aid, 2013
- A day workshop on team building, 2006
Cv Summary - Profile
A resourceful and certified HR professional with over 12 years of experience in Industrial Relations and Labour Practice, HR Management and Consultancy, Talent and Performance Management, Restructuring and implementing strategies to improve business operations. Benjamin is committed to promoting synergy across business lines to drive positive change via the implementation of HR Solutions, Staff Development Initiatives and Process Improvements, with a successful track record in the translation of business vision to HR initiatives that add value and improve performance.
References
- Mr. Cecil Munkoh, 4613 Dundas St. W., Toronto, M9A1A3, munkohsolutions@gmail.com, 647.781.6263
- Mr. Kenneth Twumasi, Bibiani, Ghana, Kenneth.twumasi@mensingold.com, +233 247845460
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Timeline
Senior Industrial Relations Officer
Asante Gold Corporation
01.2021 - 12.2023
Senior HR Officer
PW Mining International Ltd.
05.2015 - 08.2016
Head of HR Department
P&A Services (Consultant for PW Mining Int.)
04.2015 - 05.2015
HR Officer
Peace and Grace Hospital
12.2013 - 03.2014
Industrial Relations Officer
Noble Gold Bibiani Ltd
02.2009 - 12.2013
Plant Operator (Control Room)
Central African Gold Ghana Ltd
03.2006 - 01.2009
Senior Industrial Relations Officer (Leader of HR Dept.)
Resolute Mining
- 01.2021
Plant Operator
AngloGold Ashanti Bibiani Ltd
- 03.2006
Postgraduate Certificate in Global Business Management -
Conestoga College
MBA (Human Resource Management Option) -
Kwame Nkrumah University of Science & Technology
Bachelor of Management Studies -
University of Cape Coast
HND in Marketing -
Cape Coast Technical University
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