Benjamin O'Sullivan
Vancouver,BC
Summary
Charismatic and punctual, always excited to learn and get better while maintaining a positive energy.
Ready to meet new people and create new connections in a career setting.
Previously working in retail management and now pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Boxing Trainer / Front Desk
Contenders Boxing Gym
01.2024 - Current
- Coordinated training and instruction of participants in basic boxing techniques and physical training regimens.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Monitored check-ins to identify delinquent accounts and collect payments.
Retail Store Manager
Dutch Love
01.2023 - 06.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Retail Store Manager
Lab Ex Vape Shop
10.2020 - 11.2022
- Completed routine store inventories.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Associate
Vans Shoes
04.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Restaurant Busser
Dockside Restaurant / Granville Island Hotel
08.2018 - 01.2019
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Oversaw timeliness and quality of food delivery at high-volume events held in Hotel.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Line Cook
Earls Kitchen + Bar
05.2017 - 01.2018
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Education
High School Diploma -
King George Secondary School
Vancouver, BC06-2018
Skills
- Transactions and cash handling
- Delivers exceptional customer service
- Store operations oversight
- Sales performance
- POS operation
- Communication
- Food handling guidelines
Certification
- Serving It Right
- First Aid Certified
- NCCP Qualified Coach
- Boxing BC Certified Coach Level 2 Comp-Int
Timeline
Boxing Trainer / Front Desk
Contenders Boxing Gym
01.2024 - Current
Retail Store Manager
Dutch Love
01.2023 - 06.2023
Retail Store Manager
Lab Ex Vape Shop
10.2020 - 11.2022
Sales Associate
Vans Shoes
04.2019 - 02.2020
Restaurant Busser
Dockside Restaurant / Granville Island Hotel
08.2018 - 01.2019
Line Cook
Earls Kitchen + Bar
05.2017 - 01.2018
High School Diploma -
King George Secondary School
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