Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Mcleod

Fountain Valley

Summary

Dynamic and customer-focused professional with experience at 21 Oceanfront and Verizon. Proven ability to exceed sales goals while delivering exceptional service. Strong attention to detail and teamwork skills, adept at managing high-pressure situations. Committed to maintaining a positive atmosphere and fostering customer loyalty through effective communication and adaptability.

Overview

4
4
years of professional experience

Work History

Server Assistant

21 Oceanfront
06.2023 - 06.2025
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.

Sales Associate

Verizon
04.2021 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Developed rapport with customers to enhance loyalty.
  • Processed returns, exchanges, and refunds per store guidelines.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Business Management

Coastline Community College
Fountain Valley, CA

Damonte Ranch Highschool
Reno, NV
06.2018

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Customer service
  • Flexible schedule
  • Sales activities
  • Exceeds sales goals

Timeline

Server Assistant

21 Oceanfront
06.2023 - 06.2025

Sales Associate

Verizon
04.2021 - 05.2023

Business Management

Coastline Community College

Damonte Ranch Highschool

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