Benjamin Lopez

• Established reputation for exceptional handyman services through meticulous craftsmanship and attention to detail.
• Demonstrated proficiency in plumbing, carpentry, electrical work, flooring, and drywall installation.
• Executed minor repairs and adjustments for residential and commercial clients promptly.
• Performed demolition and reconstruction projects while adhering to high-quality standards.

• Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
• Handled resident complaints and expedited maintenance requests.
• Oversaw daily operations, maintenance, and administration of various properties .
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Responded to tenant maintenance requests according to agreed conditions for building functionality.
• Managed all maintenance requests from tenants in a timely manner.

• Welcomed customers upon arrival to identify specific wants and needs.
• Accurately processed cash, check, and credit card transactions using register.
• Conducted daily opening and closing tasks according to standard operating procedures.
• Restocked shelves with new inventory as per established guidelines.
• Shared product knowledge to enhance customer assistance experiences.
• Applied company policies to boost overall operational efficiency.
• Worked alongside coworkers on assigned special projects to drive success.
• Resolved customer complaints effectively, showcasing strong problem-solving abilities.
• certified: sit down and stand-up forklifts

Delivered exceptional customer service in person and via phone for household furniture selection.

Assisted customers with custom design orders for furniture, window treatments, and bedding.

• Managed credit setup processes to facilitate customer transactions efficiently.
• Executed opening and closing procedures for cash register operations.
• Provided backup support for cashier duties during peak hours or absenteeism.