Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

BENJAMIN LEYTON

Lloydminster,Alberta

Summary

Detail-oriented Distribution Manager recognized for superior service in the Retail and E-Commerce area. Proven skills in supply chain management and operational excellence. Hardworking and organized with expertise in Warehouse and Distribution Operations. Offering 7 years of customer service success.

Overview

8
8
years of professional experience

Work History

Distribution Supervisor

FEX Freight
Santiago, Chile
09.2021 - 12.2023
  • Strengthened operational efficiencies and traceability
  • Reviewed order fulfillment documents such as packing slips prior to shipment release
  • Performed regular audits of warehouse facilities to ensure safe working conditions are maintained
  • Investigated potential solutions when faced with unexpected delays or disruptions in services
  • Dispatched personnel and vehicles in response to telephone or radio reports of emergencies
  • Enforced strict safety rules and regulations to protect workers and minimize company liability
  • Managed maintenance and repair actions for team equipment and vehicles
  • Provided guidance and support to warehouse staff during peak periods or special projects
  • Supervised and coordinated daily activities of warehouse personnel to ensure efficient operation
  • Scheduled vehicle maintenance checks for company trucks and vans used in distribution operations
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Displayed strong telephone etiquette, effectively handling difficult calls
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Delivered products to customer locations on time.

Distribution Supervisor

LPS Group
Santiago, Chile
05.2021 - 09.2021
  • Strengthened operational efficiencies and traceability
  • Reviewed order fulfillment documents such as packing slips prior to shipment release
  • Performed regular audits of warehouse facilities to ensure safe working conditions are maintained
  • Investigated potential solutions when faced with unexpected delays or disruptions in services
  • Maintained records of received shipments and distributed goods to appropriate departments or locations in a timely manner
  • Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials
  • Supervised activities of workers engaged in receiving, storing, testing, and shipping products to maintain operational efficiency
  • Managed relationships with carriers and couriers responsible for transporting goods between warehouses
  • Trained staff on proper use of equipment, safety protocols, and operational procedures
  • Collaborated with logistics teams to manage shipping schedules and deliveries.

Customer Service

Urbano Express
Santiago, Chile
06.2020 - 10.2020
  • Operations support, route return control, admission to the Hub, route departures
  • Completed day-to-day duties accurately and efficiently
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Planned and completed group projects, working smoothly with others
  • Understood and followed oral and written directions
  • Recognized by management for providing exceptional customer service.

Commercial Assistant

Baby Tuto Company
Santiago, Chile
01.2020 - 05.2020
  • Customer reactivation
  • Aligned commercial activities with strategic company goals by optimizing sales opportunities
  • Partnered with sales and marketing teams to develop programming related to company initiatives
  • Processed orders from customers according to established procedures and policies
  • Reviewed incoming reports, applications and memos to determine workplace priorities
  • Took detailed notes in meetings and disseminated information afterward
  • Provided administrative support to sales team members, such as generating reports or managing data entry tasks
  • Maintained a database of potential customers for targeted marketing campaigns.

Commercial Assistance

Blue Express Company
Santiago, Chile
11.2017 - 11.2019
  • Maintenance of important clients for the company (personalized attention for each client)
  • Coordination of deliveries and withdrawals according to Matrix agreed with the client
  • Management of customer databases
  • Management of personnel, trucks, or extra requests
  • Conducted market research to identify new business opportunities and trends in the industry
  • Coordinated daily operations of the commercial department to ensure efficient workflow
  • Performed other duties as assigned by supervisor or manager
  • Provided technical assistance regarding product specifications and features when needed
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Warehouse Operator

Blue Express Company
Santiago, Chile
09.2015 - 11.2017
  • Received, sorted and stored incoming inventory items according to established guidelines
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation
  • Protected items by wrapping in cling film, padded moving blankets and tape
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts
  • Used scanners to track parcel information, condition or receipt
  • Organized the warehouse in an efficient manner to facilitate locating merchandise quickly
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use
  • Tagged and wrote identifying information on containers, boxes and cargo
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use
  • Collaborated with other movers when loading large equipment to prevent potential accidents
  • Loaded, unloaded and moved products and materials by hand or using trucks and other equipment
  • Operated forklifts and other material handling equipment safely and efficiently
  • Packed boxes and stock using organizational guidelines.

Education

High School Diploma -

Isuch
12.2013

Skills

  • Stock Control
  • Shipping and Receiving
  • Warehouse Operations
  • Warehousing Operations
  • Safety Monitoring
  • Customer Needs Assessment
  • Transportation Management
  • Operational Excellence
  • Fleet Management
  • Supply Chain Optimization
  • Logistics Coordination
  • Supply Chain Distribution

Languages

  • English
  • Spanish, Native/ Bilingual

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Distribution Supervisor

FEX Freight
09.2021 - 12.2023

Distribution Supervisor

LPS Group
05.2021 - 09.2021

Customer Service

Urbano Express
06.2020 - 10.2020

Commercial Assistant

Baby Tuto Company
01.2020 - 05.2020

Commercial Assistance

Blue Express Company
11.2017 - 11.2019

Warehouse Operator

Blue Express Company
09.2015 - 11.2017

High School Diploma -

Isuch
BENJAMIN LEYTON