Ben Kinzer
Los Angeles,CA
Summary
Hardworking Bartender with proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Servsafe certified and proficient in Toast. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace.
Overview
8
8
years of professional experience
Work History
Bartender/Head Bartender
Genghis Cohen
03.2022 - 12.2024
- Served high customer volumes during special events, nights, and weekends, including parties with 300+ attendees in a small environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Guest Bartender
Winsome
12.2022 - 12.2022
- Assisted with event planning and execution, including drink menu creation and staffing coordination to ensure successful occasions.
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
- Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management.
Sales Associate
Boy Smells
11.2021 - 02.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Associate
Virgil Abloh
06.2021 - 10.2021
- Shot promotional photographs for a Virgil Abloh x ICA ad campaign.
- Shipped and managed online orders and ecommerce, including international orders.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Processed product returns and assisted customers with other selections.
Barista/Server
Dr. Bombay's Underwater Tea Party
05.2019 - 09.2019
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Barista/Server
Highland Bakery
12.2016 - 09.2017
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Prepared beverages and filled food orders for customers.
- Took orders and delivered food items to residents in main dining room.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Bachelor's of Music - Songwriting
Berklee College of Music
Boston, MA05.2021
Timeline
Guest Bartender
Winsome
12.2022 - 12.2022
Bartender/Head Bartender
Genghis Cohen
03.2022 - 12.2024
Sales Associate
Boy Smells
11.2021 - 02.2022
Sales Associate
Virgil Abloh
06.2021 - 10.2021
Barista/Server
Dr. Bombay's Underwater Tea Party
05.2019 - 09.2019
Barista/Server
Highland Bakery
12.2016 - 09.2017
Bachelor's of Music - Songwriting
Berklee College of Music
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